2015 order still alive ?

Discussion in 'SRT Hellcat General Discussions' started by nortontremblay, Oct 15, 2015.

  1. nortontremblay

    nortontremblay Silver Member

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    who still with a 2015 order ? im the only one with a september order from 2014 ? and keep waiting without answer or without any news ?

    even dodge canada customer support can`t help the customer... (what a joke) ...
     
  2. FarAwayFromHere

    FarAwayFromHere Gold Member

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    Norton;
    I Made some noise (wrote some emails to FCA Honcho's) this is the outcome...
    *FCA re-entered my 15' order in the system. (After they deleted)
    *Price protect
    * No promise on build date
    Bring in your paperwork To Them.......
    My Advice is to pay a personal visit to the dealer,and speak to Management and do not leave there until you get an firm answer confirm if your order is still valid,and you have price protection, this is what you should get.
    To My Knowlege No Canada Orders From People on this forum Have been Filled for 2016'!
    USA FCA Pulls the strings For FCA Canada nothing happens unless USA Say's So,
    This is my belief!
     
  3. 70Cuda

    70Cuda Yep, its got a HEMI

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    You must be the most patient person on the planet
     
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  4. nortontremblay

    nortontremblay Silver Member

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    i do understand that i dont have a direct contract with dodge since they sell to dealer before they sell to me .... they can at least care to respect agrement done between the reseller and their buyer ... it`s a little confusing to understand for me ...
     
  5. 70Cuda

    70Cuda Yep, its got a HEMI

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    What is your dealer telling you????
     
  6. nortontremblay

    nortontremblay Silver Member

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    they tell my dealer what dodge is telling them.... and honestly i dont think my dealer are in fault there they are very honest i believe them.... dodge are letting no info out... complete mystery... i have no choice but wait... it`s somehow frustating to see other got what they paid for and still waiting for a some kind of " thank you for your waiting, our customer are important to us "

    i understand that i am a water drop in the ocean
     
  7. FarAwayFromHere

    FarAwayFromHere Gold Member

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    You Are correct there is no information From FCA-Dealers-Customers.
    It is just wait until they are good and ready to fulfill the order.
    Dealer Will know when logged into dealerconnect program when Order Status,
    Changes from (BX) To (C) etc...Until You Are Assigned A VIN (D1)
    I Believe,The reality is Any & All USA orders are to be fulfilled first,
    because lets face it, thats where the Most profit is obtained.
    Sad But I Believe to be true!
     
  8. Skeeter

    Skeeter Rookie

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    Ordered 2015 Challenger Hellcat Aug. 5,2014 from small dealer on East Coast of Canada.... still no idea of build date. Not a lot of info from dealer along the way. Contacted FCA District Manager for Eastern Buisness Center (Ontario & the 4 Atlantic Provinces)Sept. 21,2015......He said only 5 allocations in this district for October and still 50 ahead of me. Norton, you are not alone, but as Far suggests you should go to you're Dealer and confirm your order has 'rolled over' to 2016 model year and get a copy of your POC (Priced Order Confirmation). I believe, like Far suggests, Canada is a very low priority......but let's all hang in there and get our machines. See attached Price Protection for Canada Reposted by Far previously.
     

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  9. nortontremblay

    nortontremblay Silver Member

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    Skeeter yes i have all the "new paper" my new VON and price protected and the bling bling , and you know just a little ... "sir we know you waited for long but we have not forgoten you" can be appreciated ;)
     
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  10. Townie

    Townie Silver Member

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    I ordered a 2015 from a Canadian dealership about 260 days ago.
    The Canadian dealerships have no idea when or if they will see an allocation.
    Dodge doesn't give a crap about Canadians.
    I don't believe that my VON will ever be built.
     

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