AFe Power is a great company - excellent customer service

Discussion in 'aFe Power' started by Carnage, Jul 30, 2015.

  1. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Even though I'm returning my CAI brand new in box with the accessories.

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    Josh, Renee, Audrey, all great folks!

    Excellent communication and return process. Got my RGA # same day and they even provided a prepaid fedex label for return.

    In return I'm packing everything back into a bigger box, CAI original box cracked open to make sure it was inside and I put the accessories in separate bags and added some stuffing to make sure it all gets protected back to their office warehouse.

    Now to ship it out tomorrow and wait for my refund.

    Thank you for your great customer service excellence.
     
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  2. KAR Farm

    KAR Farm Hellcat Member

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    I agree, they were great to deal with..
     
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  3. Deputydog

    Deputydog Gold Member

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    Sending mine back too. Got my RGA # a few minutes ago..

    I really hoped I wouldn't have to, but the product failed to live up to the claims (which is why I bought it).
     
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  4. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Yeah I didn't want to either but maybe in future when they release the newer model remake I will definitely buy again from them
     
  5. Deputydog

    Deputydog Gold Member

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    Yep! Aready have one on my Duramax!
     
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