Anybody home?

Discussion in 'ZL1 Addons' started by IA_Cat, May 9, 2015.

  1. IA_Cat

    IA_Cat Silver Member

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    It is pushing two weeks since I paid for my order. No communication. No tracking number. No items. No email response. PayPal transaction ID 88R520172R2591833
    How can I get an update?
     
  2. B5 Blue

    B5 Blue Platinum Member

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    What order?
     
  3. IA_Cat

    IA_Cat Silver Member

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    LOL, not even a VON but last I knew ZL1 Addons didn't sell Hellcats. I ordered two premium jack pads, mag puck and splitter washers.
     
  4. Harley88

    Harley88 Gold Member

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    Basing there bid'niz plan off of FCA
     
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  5. hellcat1

    hellcat1 Gold Member

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    Better to give them a call,,I'm sure it's something simple...
     
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  6. IA_Cat

    IA_Cat Silver Member

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    I sent an email on Thursday and I know they got it because a few minutes later they sent another PayPal invoice. Then they cancelled it. Hoping my allocation didn't get pulled ;)
     
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  7. hellcat1

    hellcat1 Gold Member

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    I hope it works out,,I believe they're one of our sponsors
     
  8. Harley88

    Harley88 Gold Member

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    Unless u just don't like them. The Mopar look good on mine.
     
  9. IA_Cat

    IA_Cat Silver Member

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    What parts are you referring to?
     
  10. IA_Cat

    IA_Cat Silver Member

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    I'm sure it will. The parts are probably top notch. The communication is my only frustration at this point. They're probably just busy but the best way to stay busy is to get customers coming back.
     
  11. Harley88

    Harley88 Gold Member

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    Can't find part numbers quickly, but..
    Reach out to Steve White motors-- he's my go to part guy. Ships quick and mention your fourm member for discount. Will try and locate part numbers..
    Edit: think this is part number. And yes the '14 fits our cats...puuur-fectly
    Fits Model: Challenger
    MSRP (List): $60.70
    Model Year(s): 2008 - 2014
    Part Number(s): 82211683AC
    [​IMG]
     
    Last edited: May 10, 2015
  12. IA_Cat

    IA_Cat Silver Member

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    Oh, thank you but I already have the OEM splash guards installed. I ordered two premium jack pads, mag puck and splitter washers from this forum vendor.
     
  13. Harley88

    Harley88 Gold Member

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    O sh*t. I should work on that read n thing...
     
  14. IA_Cat

    IA_Cat Silver Member

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    Well I never did hear back from anyone but my order arrived today and everything looks very good. It was shipped on the 8th, about a week and a half after I paid. That's no big deal but I would have preferred some proactive or even reactive communication. In the end I got what I paid for though. My suggestion would be to invest a little bit in customer service to compliment the very nice products.
     
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  15. solo7777

    solo7777 SRT Terminator Hellcat Car Club Western Regional President HCC Charter Member

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    Mine was really slow too.....not very good customer service.:(
     

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