bad supercharger update

Discussion in 'Supercharger Warranty Claims' started by bighit2883, Apr 8, 2015.

  1. bighit2883

    bighit2883 Gold Member

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    Well.....my tech called me and dodge said he was not allowed to put the new supercharger on the car. Dodge claims everything is within "spec" he told me thats BS. He could barely even get 9 psi boost. Air temp today was 40 F. It should be flying in the cool air. He told me to drive the hell out of it...and it something pops...good. then he can fix it. He also said to call srt in a week and complain that it feels underpowered. Which it does. I already have 1 complaint with them. He said after 2 they will start to do something more. He basically said his hands are tied at this point since dodge claims its fine. He seriously seemed upset and KNOWS it isn't running right.
     
  2. StellasHC

    StellasHC Platinum Member

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    What a bunch of s#*t... Really piss poor on Dodges behalf. Try to enjoy the car as much as possible in the meantime..
     
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  3. Nycsrt

    Nycsrt BANNED

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    Make a video im very curious to see the car power and show srt pages before hitting gas to fly
     
  4. Snappycat

    Snappycat SRT Hellcat Moderator Staff Member

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    Why wait a week? Call SRT and complain now. I would also ask the dealers ownership to call the local FCA and get them involved asap. Also, some fact based emails to FCA higher ups may help. What a pain to have to mess with this. Let us know how things work out. Things have a way of working out in the end. Try not to let this issue bum you out.
     
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  5. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    ditto what he said. also email tk9@chrysler.com Tim Kuniskis so he can see how you're being treated under warranty repair
     
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  6. SublimeHellcat

    SublimeHellcat Silver Member

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    Stole the words out of my mouth....Jesus I would be raising holly hell. Don't take this crap!
     
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  7. CubeMan

    CubeMan Tri-State Overlord

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    so what do you have to do, get a dyno sheet and have dodge reimburse you? I had to fight with dodge to reimburse the cost to diagnoise my sequential lights at a dealer to prove that it was a failed unit. And all the dealer did was turn the signal on left and right and said "yep its broken" and wrote it on a peice of paper and sent it to FCA and charged FCA $169
     
  8. alinjack

    alinjack Hellcat Member

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    I ran into the same problem with the IMS bearing on my Porsche... the dealer said they never heard of the problem and when I went there, lo and behold, cars with failed IMS bearings! I contacted SRT and asked them about the supercharger and if there were any problems. If I get the same bullsh#t I got from Porsche I will just sell the damn thing!
     
  9. B5 MOPAR

    B5 MOPAR VIP Hellcat Member

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    Just curious if you had contacted them yet and their response to you about the supercharger issue?
     
  10. alinjack

    alinjack Hellcat Member

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    No response yet.
     
  11. B5 MOPAR

    B5 MOPAR VIP Hellcat Member

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    Let us know what they come back with as a response. I am curious on how they are handling this problem and how they are going to fix it.
     
  12. alinjack

    alinjack Hellcat Member

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    I listed my car on Edmonton Auto Trader. $ 82,500 all in, no GST. Granite Crystal Metallic, summer tires, black 5 spoke, and 6M. I spent 10 hours detailing her up! Free storage Until May 1...
     
  13. B5 MOPAR

    B5 MOPAR VIP Hellcat Member

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    Are you selling it because of the supercharger issue?
     
  14. alinjack

    alinjack Hellcat Member

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    Yes. I need assurance from FCA that they are looking into the supercharger issue. They need to offer an extended warranty and be candid about what is wrong with them. I see the difficulties members are having with their cars and I am not prepared to subject myself to that kind of frustration. Been through it with my GTR transmission, my NSX transmission , and now this supercharger? Nope.
     
  15. Lord Hellcat

    Lord Hellcat Gold Member Hellcat Car Club Gold Supporting Member HCC UK President HCC Charter Member

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    alinjack If you really like your Cat I would not bail out of it. In % terms the supercharger failures are quite small. Enjoy and then decide what to when the warranty is near its end. If it has not gone in five years time it is unlikely that it ever will.
    Not every Porsche suffered from IMS or bore scoring but I hear what you are saying. I've never been into 911's post 1998. Air cooled only for me.
     

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