Challenger HC clutch warranty

Discussion in 'General Automotive Discussion' started by Shanete, Mar 24, 2016.

  1. Shanete

    Shanete Rookie

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    Hi I'm new and came across this forum looking for some answers. Very informative so far but haven't found specifics for my issue. I have a 16 Challenger HC.
    I had to have the clutch replaced couple days ago, I keep reading how it is 1 replaced under warranty under the 12/12. Anyone actually had this work out? I had mine replaced at my dealership, and was charged full. About 5 months old with 5k miles. I know, I like to dive my cars. Any help would be GREATLY appreciated. Possibly own experience or where I can find specifics from warranty. Thanks
     
  2. Toolman_42

    Toolman_42 Gold Member

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    Check your paperwork and see what they documented. Then it Sounds like you need to call SRT. It should be a warranty issue.
     
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  3. PlumCrazyHellCat

    PlumCrazyHellCat Silver Member

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    That will be interesting to find out. I always thought of clutches as wear items, just like brake pads. 12 months, 12,000 miles is what Ford use to do.
     
  4. Mr Bigblock

    Mr Bigblock Gold Member

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    At the end of the day if your beatin your clutch sooner or later your gonna have to buck up for a real good one not the OME one
     
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  5. CubeMan

    CubeMan Tri-State Overlord

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    Friend had her clutch replaced super early. Prior to clutch replacement her clutch was SUPER heavy. They charged her full and to my knowledge she's still fighting with SRT over it.
     
  6. FreightTrain

    FreightTrain Comfortably Numb

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    what others have said.. call SRT ,, my dealer confirmed to me its 12,000 miles or 1 year
     
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  7. nocarbutmopar

    nocarbutmopar Silver Member

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    1 year 12,000 miles, it's in your warranty book, don't replace with stock ask Toddy at BBG
     
  8. april77

    april77 SRT Hellcat Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Hello, and welcome to the forum. I am sorry to read of the clutch issues you are having, and I agree with the previous posters in that you should contact SRT. Please do let us know how this plays out ... hopefully in your favor.

    April
     
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  9. Roddo

    Roddo Hellcat Member

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    Total BS if dodge does not step up to the plate. 5 ,000 miles/ 5 months is ridiculous! Please keep us posted. I have been a huge advocate for dodge my entire life, hence my viper plate. When I hear instances like this and all the price gouging these dealers are still doing it makes me want to get rid of my "mopar1" licence plate. Sad but true. Very discouraging seeing some of these build quality issues especially on Dodge's flagship car.
     
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  10. CubeMan

    CubeMan Tri-State Overlord

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    Sometimes it's not corporate and it's dealers. They don't word things right and i can't say if it's on purpose or not but if corporate hears something wrong then they don't act how you would expect them too. Sometimes they don't even open a STAR case and just expect you to eat it out of pocket.

    Example:

    Dealer opens up star case: Customers clutch is bad 5,000 miles
    Corporate responds: denied

    Compared to

    Dealer opens up star case: Customers clutch is bad at 5,000 miles. No foul-play or mis-use after inspection
    Corporate responds: Approved OR asks for additional info or Digital imaging.
     
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  11. Shanete

    Shanete Rookie

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    Just copied this from warranty posted on this forum... may be SOL.
    MANUALTRANSMISSION CLUTCH PARTS ARE NOT COVEREDATANYTIME.
     
  12. Shanete

    Shanete Rookie

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    Do you know or could you find out what she was charged please? Total?
     
  13. CubeMan

    CubeMan Tri-State Overlord

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    I'll message her in the morning, Keep in mind our labor costs in the NYC Area are 80-100$ an hour.
     
  14. SRT_HC_707

    SRT_HC_707 SRT_HC_707 Staff Member

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    If your clutch was really bad then you should pursue it with FCA/SRT and seek reimbursement.

    If you are beating the living snot out of your car and you don't know how to drive a manual properly (I'm not saying this to insult you, just be honest with yourself here one way or the other -- I have no clue on your driving abilities) then suck it up and pay money and learn how to drive properly.

    Massive torque and inadequate manual trans driving skills are a recipe for smoked clutches.

    I've read several threads about people with legitimately bad clutches and for the most part FCA seems to step up and warranty them.
     
  15. PlumCrazyHellCat

    PlumCrazyHellCat Silver Member

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    That's cheap. Here on the left coast it's $150 an hour.
     

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