Dealer says ordering information not in system ?

Discussion in 'SRT Hellcat Purchasing' started by Timmcleod, Aug 19, 2015.

  1. Timmcleod

    Timmcleod Rookie

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    Working with local dealer in ordering 16' hc.
    Dealer says i'am #1 for first of three allocations.
    None released for August.
    Asked for order sheet to review options, etc.
    Dealer indicates ordering info not in their system.
    Doesn't make sense since forum members have already ordered.
    Should I : go higher up to the gm,
    Find another dealer or
    Learn to relax ?
    Thanks
    Tim
     
  2. FarAwayFromHere

    FarAwayFromHere Gold Member

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    A Similar Thing Happened To Me!
    My Von Order Disappeared In Dealer Connect, After Aug7th.
    Dealer Can Find NO Record Of It!
     
  3. Steven_sbs

    Steven_sbs Browncoats Unite Gold Supporting Member

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    Call around to other dealers and see what they say. I called 25 dealers today and heard stories ranging from "we have an allocation, come and get it" to "there will be no automatic transmission Hellcats for 2016". Three dealers had 2015 Hellcats in transit with no buyers, and one dealer told me they received an allocation on Monday to order a new 2015 (yes 2015) Hellcat Challenger.

    Also learn to relax.
     
  4. Bubba871

    Bubba871 Silver Member

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    This is typical. The dealer sales people and often sales managers have no idea what they are talking about. This is what happens when you hire sales people based on "can you sell cars to all your relatives" requirement! Then when some actually makes it for a full year in the business they get promoted to sales manager! LOL. I remember one time a friend who owns a Ford dealership asked me how to make his salespeople better. The answer is simple. Get them all a subscription to Motor Trend or R&T or C&D and make them read it every month.
     
  5. Dchivers817

    Dchivers817 Hellcat Member

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    I tried ordering yesterday and was told the same
     
  6. Smog Dog

    Smog Dog Silver Member

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    Sounds like your dealer is telling the truth---no August allotment but 3 before February. Stay on his list and start calling around. If you find August allotment at your price, grab it and get off the first dealer's list.
     
  7. Lighty

    Lighty Silver Member

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    Maybe this is how dodge will prevent 10000 VONs being created that dont have a hope of being built. If the dealer has the allocation released maybe then the order can be placed in the system. ??
     
    • Agree Agree x 1
  8. Redboots

    Redboots Silver Member

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    Having the same problem with my '16 order. Dealer can't get allocation info although they sold 6 HC's in '15, and can't get the system to accept an order. Just more nonsense from Fiasco Motors.
     

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