Did you purchase an SRT vehicle within 90 days of attending the track experience last year?

Discussion in 'SRT Hellcat General Discussions' started by altitudejunkie, Jan 13, 2016.

  1. altitudejunkie

    altitudejunkie Rookie

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    I was curious how many other people on here purchased another SRT product within 90 days of attending an SRT track day last year? We were told we would get a second track day with the purchase of another SRT product. I even have it in writing from SRT that we would get two track days. SRT is now saying they are not going to honor that due to the new Bondurant program. I understand not being able to use it against the multiple day program. If you are in the same boat please call SRT and tell them you are not happy they are not going to honor what they promised loyal customers.
     
  2. usmc341

    usmc341 Gold Member

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    Are they saying you can't go to Bondurant with the new purchase?
     
    Last edited: Jan 13, 2016
  3. rayzazoo

    rayzazoo DRIVESRT.COM Gold Supporting Member

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    So long as they let you attend Bondurant, it shouldn't be an issue because registration is based on VIN.
     
    • Agree Agree x 1
  4. altitudejunkie

    altitudejunkie Rookie

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    No, they still honor the one credit. They will not honor the second credit we got from buying another SRT product within 90 days of attending the track experience last year. I understand it not counting towards the multiple day program, but they will not even honor it for the one day program.
     
  5. altitudejunkie

    altitudejunkie Rookie

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    They will let me use the one credit, but they won't honor the second credit. I have the email from them stating that I have two credits, but they will no longer honor the second.
     
  6. jojo80

    jojo80 Silver Member

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    to me it sounds like he is saying he is getting ZERO track days for the second vin....but that doesnt make sense...is it now one track day per name / per life?......go to hell, lol
     
  7. altitudejunkie

    altitudejunkie Rookie

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    Correct. We attended an SRT track day last May. They told us if we purchased another SRT vehicle within 90 days from then we would get two track day credits. I have an email from SRT in July stating that we had two credits. They are now saying they won't honor it due to the change to Bondurant.
     
  8. altitudejunkie

    altitudejunkie Rookie

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    No, sorry for the confusion. We were told by SRT that we would get two credits for the new vin due to purchasing a new SRT product within 90 days of attending the SRT track day experience. I have the confirmation email from SRT in July stating we have the two credits. Now they are saying they won't honor the second credit.

    I understand that it can't be used towards the multiple day program, but they won't let us use it against the one day program either.
     
  9. altitudejunkie

    altitudejunkie Rookie

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    We do apologize, but The Bob Bondurant School of High Performance Driving will not be honoring the program that was offered last year in regards a free guest attending with the purchase of a second vehicle within 90 days of attending the SRT Track Experience. This is a whole new program that is being offered, the 90 day purchase will not be included. You may use your VIN for a 1 day free event as long as the VIN has not yet been used.


    If you should have any further questions, please feel free to contact us at your convenience.


    Thank you,


    The Official High Performance Driving School of Dodge Team

    Second email:

    Once again, we do apologize but the program that offered a free guest with the purchase of a new vehicle within 90 days of attending the SRT Track Experience is no longer being honored. This is a whole new program with The Bob Bondurant School. The track experience was included with the purchase of your vehicle and is not refundable.


    If you should have any further questions, please feel free to contact us at your convenience.


    Thank you,


    The Official High Performance Driving School of Dodge Team
     
  10. altitudejunkie

    altitudejunkie Rookie

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    Thanks! I figured I would let others know in case they were planning to take a friend or wife and then find out their second credit is no longer going to be honored.
     
  11. altitudejunkie

    altitudejunkie Rookie

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    No, it was a second driving credit. I was told we could use it at the same time or split it into two different track events. Both were driving credits.
     
    Last edited: Jan 13, 2016
  12. rayzazoo

    rayzazoo DRIVESRT.COM Gold Supporting Member

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    Now it makes sense.
     
  13. Fast cat

    Fast cat BANNED Hellcat Car Club

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    That is what they told everyone at our event.
     
  14. altitudejunkie

    altitudejunkie Rookie

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    Yes, I was inquiring about using the credits the same day or if we could have my wife drive at two different tracks. Here are those emails:

    From: info@srttrackexperience.com
    To:
    Subject: SRT Track Experience
    Date: Tue, 21 Jul 2015 12:07:00 +0000

    ,


    Yes, that is correct.


    Thank you,


    The SRT Track Experience Team

    Phone: 800.998.1110

    Fax: 248.553.2138


    From:
    Sent: Monday, July 20, 2015 5:10 PM
    To: SRT TE - Info
    Subject: RE: Purchase of another SRT product shortly after attending the SRT track day


    Thanks, so there will be no issue registering the same vin for two different track days?
     
    Last edited: Jan 13, 2016
  15. Aarcuda

    Aarcuda Gold Member

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    Weird. I got a second SRT within 90 also
     

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