Due to quality issues, they are adding 2 extra days of quality control...

Discussion in 'SRT Hellcat General Discussions' started by Kaneda, Aug 10, 2015.

  1. Kaneda

    Kaneda BANNED

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    Hey guys, take this with a grain of salt, but my dealer said the Chrysler/SRT rep said that they were really rushing to fill orders and some quality control issues were occurring. To prevent this, they are now holding each car for 2 extra days before shipping to dealers so quality control can more thoroughly spot issues. Believe it?
     
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  2. Paladin06

    Paladin06 Have Guns Will Travel Staff Member Hellcat Car Club Gold Supporting Member

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    Quality is not the end game. Quality has to be part of the process from the beginning, including suppliers, to delivery to customer.
     
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  3. Lighty

    Lighty Silver Member

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    Its a quality audit to be sure they are correct. Mine and many others spent 2 weeks on a QA hold. Doesn't mean the are expecting anything wrong but they also don't want anything getting away or the cars going out not correct. Don't see it as a bad thing except for the delay.
     
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  4. chuck

    chuck Gold Member Hellcat Car Club Gold Supporting Member HCC National President HCC Charter Member

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    I agree with this you don't want s dealer calling you saying ur car will be here tommorrow and they recieve it with any kind of issue this shouldn't be the dealers problem and shouldn't need the customer disappointed
     
  5. Aaron

    Aaron Senior Hellcat Member

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    It's taking a long time to get my engine due to a stop ship on engines for further inspection...that's what I was told anyhow... maybe they give a damn or maybe they realize if QC sucks they don't make money...but be careful what you say on this forum you are allowed to ***** about silly paint flaws or doors not shutting, the instant catostrophic failure happens and you voice your opinion people act like you hit a child.
     
  6. ChargeCat

    ChargeCat Senior Hellcat Member

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    Hope it is more thorough QC than the Fenkell inspection mine went through in March!
     
  7. hellcat16

    hellcat16 Silver Member

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    Yeah i am starting to like the fact that my order is taking longer to process than some. I hope alot of bugs are worked out by the time mine is built but guess time will tell.
     
  8. B5 Blue

    B5 Blue Platinum Member

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    I voice my opinion no matter what. What people are you referring to?
     
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  9. pinetreecat

    pinetreecat Gold Member

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    Align the rear taillamps.
    Put the exhaust pipes on straight.
    Clean up the paint guns every few hrs to keep the drips down.
    Wire up the stereo sub components correctly.
    Tighten the hose clamp on the radiator.
    Quality could hit that in 15 minutes or less. Anyone use a black light or a straight edge.
     
  10. huggytree

    huggytree Gold Member

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    QA to see clear coat running down the side of a car, see dirt in the finish, look for panel misalignment doesnt take 2 days...it takes 30 minutes

    still remember my 2011 that was delivered with out a heater motor functioning.....made it through Dodge and the dealerships QA....fail and fail-----i found it on day 2 when the windows kept fogging up
     
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  11. Snappycat

    Snappycat SRT Hellcat Moderator Staff Member

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    Wonder where Brampton Builder has been lately? Haven't heard from him in a while. He may be able to shed some light on this issue.:D
     
  12. HELLKAT_NY

    HELLKAT_NY Silver Member

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    Helen Keller could do a better job than the QC they have now!
     
  13. FarAwayFromHere

    FarAwayFromHere Gold Member

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    BB is working 6 days a week,spoke to him via twitter
    He is busy building Everyone's challenger/Charger.
    Actually kinda Feel Bad for him in a way,manufacturing Jobs Are Tedious,
    And Not Having Any family TIME Sucks!
    I Thanked Him For All His Hard Work!


     
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  14. Snappycat

    Snappycat SRT Hellcat Moderator Staff Member

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    Far Away...thanks for the info.Hopefully BB can give us an update if things mellow out a bit.
     
  15. Fast cat

    Fast cat BANNED Hellcat Car Club

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    Brampton Builder where are thou
     

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