Fuel Rail Recall Experience

Discussion in 'SRT Hellcat TSB's' started by goingsolo2, Apr 29, 2015.

  1. goingsolo2

    goingsolo2 Beast will be back bigger and better than ever! Hellcat Car Club Gold Supporting Member Hellcat Supporting Vendor

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    Hey All,
    I had the fuel rail recall completed yesterday at my dealership. They said it took about 2 hours total, and that included having the TCM flashed with the updated software programming. I never had any issues with the fuel rail leaking, but it's not worth risking, especially since the car will be on and off the dyno in the next few days finalizing the tuning. I have a few pieces of advice for those getting the recall notices:

    1. Call your service department and make sure they put your name on the replacement parts. They are few and far to come by. My service department had ONE set of replacements as of yesterday, and they put my name on them.

    2. If you want them to complete the other TSB's, tell them right away so they can get the parts in for that (radiator hose clamps). My service department saw them on the computer and asked if I wanted them done (I had already done the clamp myself).

    a. TSB for radiator hose clamps
    b. Radio programming update
    c. TSB for A8 transmission
    d. TSB for PCM (some having fault codes for misfires)

    3. Make sure that you tell the service advisor that you know every inch of the car and will be looking for anything different from what it was brought in. Take time to go over the car with them and have them note any marks.

    4. I gave the service manager the keys and asked him not to put them in with the others on the board. He was the only one besides the SRT tech that was allowed to drive the car. The car had 2 miles more on it when I left from test driving after the fuel rail fix to ensure there were no leaks.

    5. Make sure they park it in a spot with cones around it. It attracted a lot of attention in the 15 minutes I was there, so I can imagine how many other people walked around to look at it. They coned mine off next to the Vipers.

    6. Lastly, inspect the car thoroughly before you leave. Anything you find after, they can simply claim they are not responsible. If you can sit and wait a few hours, then I suggest doing that. Enjoy!

    Steve
     
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  2. solo7777

    solo7777 SRT Terminator Hellcat Car Club Western Regional President HCC Charter Member

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    So I went to one dealer (the closest to me) and they said 3 to 4 weeks to get the parts. Put the order in. Went to the dealer that I bought the CAT from (a bit further) and dealt with the service manager. They had 5 already on order, comes in Friday, going Monday morning to get this done and the power steering fluid replacement. Already did the radiator clamp myself, and will bypass the tranny and misfire flashes. Will cancel the first dealer as soon as this is done for sure.
     
  3. Frank

    Frank Silver Member

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    Steve, did you go to Merrick Dodge, I called yesterday and they said they only had one which was probably yours. Probably going next week to get it done if they get the parts in. Thanks for the update.
     
  4. goingsolo2

    goingsolo2 Beast will be back bigger and better than ever! Hellcat Car Club Gold Supporting Member Hellcat Supporting Vendor

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    Mine was done at Westbury Dodge….their service department is at 111 Bond Street.
     
  5. F6F-3

    F6F-3 SRT Hellcat Owner Hellcat Car Club Gold Supporting Member HCC Charter Member

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    My appointment is tomorrow. We'll see....
     
  6. Jungle Jim

    Jungle Jim Gold Member Hellcat Car Club HCC Charter Member

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    Had mine done today....only problem was time waiting for supercharger to cool down so he could work around it. All good as far as I can tell.
     
  7. Driver72

    Driver72 Gold Member

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    I will stay and wait, and actually stand just outside the bay and watch. I just don't trust too many of those guys, sorry if anyone here is a dealership tech, but too many of them have done way too much effing BS to too many peoples cars.
    They have just as bad of a rap as a used car salesmen, but worse as they are dealing with property you already own, not property they are trying to sell you.
    Not quite sure why they needed to drive your car 2 miles.
    The fuel rail is working while the car is idling too, and if they need to make sure it works under higher fuel loads, they can sit in the parking lot and increase the revs to 3000 rpms for 10-20 seconds.
    If the service manager specifically says they have to road test it so it's under more load, they can road test it in the passenger seat, as I will drive and come back with it.
     
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  8. goingsolo2

    goingsolo2 Beast will be back bigger and better than ever! Hellcat Car Club Gold Supporting Member Hellcat Supporting Vendor

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    I totally understand why you would want to do that. I believe the test drive wasn't as much for the fuel rail, but more for the A8 transmission update. They flashed the TCM, so I believe they wanted to make sure it was shifting properly. The service manager was the only one to get in my car…he gave me his word and knows that I am an important customer to them…my family has bought 20+ cars from them, and referred many more than that. Losing us would be a bad idea.
     
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  9. Driver72

    Driver72 Gold Member

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    Whats the TCM and why does it need to be updated?
    I have an A8 transmission too?
     
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  10. goingsolo2

    goingsolo2 Beast will be back bigger and better than ever! Hellcat Car Club Gold Supporting Member Hellcat Supporting Vendor

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    It's the Transmission Control Module. There's an entire write up on it in the TSB (technical service bulletin) section on this forum...definitely check that out.
     
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  11. solo7777

    solo7777 SRT Terminator Hellcat Car Club Western Regional President HCC Charter Member

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    You and I think alike. I am waiting, hanging by the bay, hawkeyed, and they don't get to road test it. If I had my way, I would be the one pulling it in and out of the bay, don't know if that will fly or not. Going to do a total walk around with the service manager too. I would trust those guys as far as I could throw them.
     
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  12. solo7777

    solo7777 SRT Terminator Hellcat Car Club Western Regional President HCC Charter Member

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    The only thing I would caution with the transmission flash update is, once it is done, there is no going back. I have heard from some people that it changes the way the vehicle shifts, and some are not happy with it. If it is shifting OK, and you don't have any problems, you might consider skipping it, I am not having it done. But everybody need to decide what is best for them. If there was a way to revert it, I might try it, but since there isn't and I am happy with the way it is working now, I'm skipping it, unless something happens in the future that warrants its attention.
     
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  13. goingsolo2

    goingsolo2 Beast will be back bigger and better than ever! Hellcat Car Club Gold Supporting Member Hellcat Supporting Vendor

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    The TCM update seems to have made shifting smoother and downshifts less harsh in the more aggressive driving modes. Other than that, the update seems great to me...smoother shifting means less heat in the transmission. Like solo7777 said, if you are happy with it now, don't flash it. If you want things a bit more smooth, then have them do it. Once it's done, there's no going back.
     
  14. Hellcatski

    Hellcatski Active Hellcat Member

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    You will not be able to deny and or refuse the software update. It's possible to postpone it but your car will eventually be going for something and they will definitely do all the latest updates and calibrations like it or not.
     
  15. LelandJim

    LelandJim Silver Member

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    Had my fuel rail repair today.
    Used info here to estimate one hour cool down and 55 minute fix.
    Completed from entry to exit 74 minutes. SRT tech had Teflon elbow length gloves so did not need all the cooling time...figured I did not want to wait that long. Nice job, considerate tech. Pulled the rear seat for the build sheets signed by Brampton Builder...saw he also signed under the seat and took a picture for me.
     
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