Hellcat dealer disappointment

Discussion in 'New Member Introduction' started by bfusion, Sep 20, 2014.

  1. bfusion

    bfusion Gold Member

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    I ordered my new Hellcat last week from my dealer. I happened to be in the dealersip in the beginning of August on another matter, when I asked about the Hellcat. I was informed by my salesman that they were alloted 5 units of 1200, of which 3 were already sold. Immediately I gave them $5000 to reserve mine. When I ordered, I was informed I had to buy the "Richmond Plan" to the tune of $3900.This plan replaces lost keys, a tire and paint warranty of which I was given no details. They told me no plan, no Hellcat. Anybody run into anything like this? I ordered it anyway but am a bit pissed and wont go back there for any other purchases
     
  2. EDDIE

    EDDIE Senior Hellcat Member

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    that is such a lye go to another dealer or call my guy a no markers up at all {Robert Frederick} known as bob tell him Eddie sent me from jersey

    Robert L. Frederick II
    President
    Frederick Scat Pack
    (330)550-5432
     
  3. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    Total bull crap! I ordered mine through my dealer at MSRP. There are other threads about this and quite a few dealers are trying to take advantage of this. The first dealer I talked to told me $20k over MSRP. Sounds like they have more orders than cars and was greedy about it. I ready have my VIN so you might check to see what the status is of your order. Good luck!
     
  4. bfusion

    bfusion Gold Member

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    I already have 5K put down on it that I dont want to lose. I saw on one of the forums that the dealers make $5400 on MSRP plus what they make on options. I dont want to have to hire an attorney to get my $5000 back, but that is too much to waste. Maybe I will wait until it comes in and then try to pressure them. I put the money down with a credit card, I could complain to the credit card company
     
  5. william

    william Silver Member

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    did you sign something that makes it a binding contract? your money should be refundable if the order has not been processed by dodge.
     
  6. EDDIE

    EDDIE Senior Hellcat Member

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    you right you didn`t sign any forms I will just call up the credit card get the money back and look for another dealership
     
  7. bfusion

    bfusion Gold Member

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    There is no binding contract when a car is ordered, to the best of my knowledge. The total and the "Richmond Protection Plan" are not even on my order sheet from 09/10/2014. I guess its up to me if I want to tell them to bag it. Unless I get 5 new sets of rear tires due to lack of useable tread, the Richmond plan is out!! :) :)
     
    • Agree Agree x 1
  8. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    You might be able to get out of it if they ordered more cars than they were allotted and your car is back ordered. As I indicated in previous thread, my dealer sent me an email as soon as a VIN was assigned to my car and there is a thread with the order status codes which I was able to determine my order was accepted and it is in build mode. The dealer should be able to tell you the status. From what I am reading, most of the dealers first allotment is ordered and they are taking orders for their December orders. Maybe you can find a dealer in the area that isn't pulling that overcharge b.s. Good luck.
     
  9. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Sorry you had to deal with such BS. I was given the run around by 3 different sales rep at the current dealership I went to. They had no idea what the heck they were saying out of their mouth. I got a bit irritated so I emailed the VP of finance who helped me on my super bee in the past and got a senior sales rep who took care of me right away with a $5K deposit.

    Then for kicks I called another dealership and they wanted $20K over MSRP for the hellcat, and that came directly from the General Manager. I told them "Just so you know, the CEO of dodge will give your dealership less allocation over time of Hellcats if you can't sell them. I might as well get a Dodge Viper being that it's only $5K difference with that markup." Even the rep agreed it was ridiculous. The rip off dealership in question is Gillman Dodge Chrylser Jeep and Ram.
     
  10. Smitty

    Smitty Silver Member

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    I have the answer for you. Buy the car , buy the plan , then cancel the plan. It's an aftermarket deal and a dealer cannot force you to get it, so, after you get the car , cancel the plan...
     
  11. bfusion

    bfusion Gold Member

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    No refunds on The Richmond Plan. Already checked
     
  12. 71hcc

    71hcc Silver Member

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    Well, you can look at it this way, at least you are getting something for the extra money that you are paying when no one else that paid a mark up is.
     
  13. bfusion

    bfusion Gold Member

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    Already ordered another one on 9/25 from another dealer. They have my money, I have a VON. In the next allotment first order
     
  14. 71hcc

    71hcc Silver Member

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    That's right, I remember reading that now. Your in the same boat as I am, my order should get picked up next round
     
  15. bfusion

    bfusion Gold Member

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    cross our fingers Bud!
     

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