HHP, BEST Customer Service and Ethics !

Discussion in 'High Horse Performance' started by dragrcr, Feb 29, 2016.

  1. dragrcr

    dragrcr Gold Member

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    I had a carbon fiber drive shaft ordered from HHP. Then after a couple weeks I suddenly terminated my employment with my $90,000 a year Job. I immediately called them and asked if I could cancel my order. They checked with The Driveshaft Shop and of course they were closed. So they emailed them just to be sure and called them the next morning. I called HHP the next morning and it was verified my Drive Shaft had not been shipped and I received the $1600 credit back to my Credit Card the next day.

    I have seen people lose their Jobs etc and not "pull in the reigns". That is a mistake I do not want to make. I could really use that money right now to pay my bills etc.

    When I get back on my feet I will 100% be buying from them again.

    Ronald Silva.
     
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  2. DGatzby

    DGatzby Gold Member Hellcat Car Club HCC Charter Member Midwest Regional Pres.

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    Ronald, sorry to hear about your recent luck. Hope you find something you enjoy and get back soon.

    I have had one of them ordered now for a couple of weeks, hopefully it will be on its way to me soon. Their website still indicates "processing" after they took my money.
     
  3. TNCHARGER

    TNCHARGER SRT Hellcat Supporter Gold Supporting Member

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    Sorry to hear about your employment issue but yes...HHP is made up of some top notch people...
     
  4. CNYHC

    CNYHC SRT Hellcat Supporter Gold Supporting Member

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    Sorry to hear about your job. Best of luck getting a new one.
     
  5. Cimon hellcat

    Cimon hellcat SRT Hellcat Supporter Gold Supporting Member

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    Sorry to hear about your job hopefully you get to something fast , HHP they are the best people and the best team, I live in Michigan and I'm going to take my car to them in two weeks and I can't wait,
     
  6. 007

    007 Gold Member

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    HHP, has always been right on target for me, I've been to their shop twice, ordered parts through the mail, dyno twice, took my sons hellcat to them. Some of the best car guys out there. Period.
     
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