I got a call from Dodge today...

Discussion in 'SRT Hellcat Purchasing' started by RadCat, Jul 29, 2015.

  1. RadCat

    RadCat Left Shark

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    But I have been under the weather so I didn't even listen to the voicemail until almost 4pm CST. It was from Farmington MI, and she said she was Charlene from Dodge about my hellcat order (first order 12/8, second order in Feb). I finally felt well enough to call but it was right at 4pm and apparently I just missed their cutoff and they were closed. What is this phone call? When I called in, wanted to leave a message, it said something about the SRT track experience. I wasn't sure this call was legit until I heard that. I will call them back tomorrow.

    Has anyone else gotten a call like this? Is this my interview call, to make sure I'm a real person placing an order?

    1-800-998-1110

    It didn't come from that number but that's what that the voicemail told me to call back on. Original call came in on 248-553-4566.
     
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  2. 70Cuda

    70Cuda Yep, its got a HEMI

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    Hope you get well soon!

    not sure SRT knows anything but you have waited a long time for a car
     
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  3. RadCat

    RadCat Left Shark

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    So I'm hoping this may finally get me a VIN? Or is the the rollover voucher for a 2016. If that is the case, I hope the honor the 2015 warranty as well.
     
  4. 70Cuda

    70Cuda Yep, its got a HEMI

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    let me know but at this point who knows?????
     
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  5. B5 Blue

    B5 Blue Platinum Member

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    ^^^^agree^^^
     
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  6. Catless

    Catless Silver Member

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    If you don't have a VIN, they are calling to tell you your order is cancelled, ask if you want the 2016 discount voucher. Several threads on here about it.
     
  7. TIGwelder

    TIGwelder SSDD

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    Call back. Option 6
     
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  8. DShatzer

    DShatzer Gold Member

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    2016 warranty is reduced to 60,000 miles, not 100,000......
     
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  9. Aarcuda

    Aarcuda Gold Member

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    no.. dodge is changing the warranty. no more 100,000 miles. think it goes down to 60,000
     
  10. TIGwelder

    TIGwelder SSDD

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    Which is still better than the 3/36 crap I believe they stuck us with on the SRTs in 08. Ended up getting 7/70 and car has 27K on it. And that was more than I expected.
     
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  11. DShatzer

    DShatzer Gold Member

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    It's waaaaay better than the Gen II Hemis. 12mos/12,000 miles, void if used in any contest of speed. Essentially, you bought it, you are your own warranty station!
     
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  12. NMMoparMan

    NMMoparMan Hellcat Member

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    It's legit. Call it and press zero. You might not like what she tells you.
     
  13. RadCat

    RadCat Left Shark

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    I did call back the next day, pressed 0, got a person, asked to speak to Charlene and she sent me to another extension where I got voicemail. I left a message and so far, 4 business days later they haven't called me back. I will try again tomorrow....grrrrr.
     
  14. RadCat

    RadCat Left Shark

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    Someone finally called me back on Wednesday. That was the call telling me that I'm definitely not getting a 2015. But they are sending me a voucher/coupon for a 2016 at the 2015 price. I still haven't found out yet whether or not they will give me the 2015 warranty, but I'm pressing them on it. But that dealer is supposed to place my new order Monday first thing.
     
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  15. Smog Dog

    Smog Dog Silver Member

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    Good luck, but you will not get the 2015 warranty....
     

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