Kuniskis prompted Jeff@SRT to call me

Discussion in 'SRT Hellcat Purchasing' started by intercooler, Mar 23, 2015.

  1. intercooler

    intercooler Gold Member

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    N/A
     
    Last edited: Oct 30, 2016
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  2. Mike Canadian

    Mike Canadian Silver Member

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    Well said and well written, I hope you made a difference or an impression. If I were Jeff, this man would look into it.
     
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  3. SRT_HC_707

    SRT_HC_707 SRT_HC_707 Staff Member

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    Nice email and nice that Tim K. acknowledged it (through delegation to the SRT rep).

    I hope you get your cat soon.
     
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  4. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Ditto what he said
     
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  5. Harts

    Harts Gold Member

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    For what it's worth, I had also emailed Tim K. and he (I believe it was him) actually called. We spoke about 15 minutes, similar story to yours and many others and he listened. Then proceeded to tell me I was scheduled to be built in late Feb, and delivery the end of March and NO he did not push it for me, just wanted to hear the problems for himself.

    Results:
    • Car was built late Feb.
    • Allocation/ordering process has been changed (not just because of me, but partially due to all of us calling and emailing)
    • Car will be picked up in about 15 minutes!!
    I really believe Dodge did not expect the demand and did not expect the games the dealerships have played. Enough was enough, and now they are trying to correct the process that spun out of control. Painful right now. But it appears they may be heading in the right direction, and I hope you can hang on.
     
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  6. Chris Salter

    Chris Salter Silver Member

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    Thanks for the communication with SRT. This forum will be one of their best resources for info.
     
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  7. B5 Blue

    B5 Blue Platinum Member

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    Probably moved you ahead of mine:(
     
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  8. Brauner

    Brauner Hellcat Member

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  9. Brauner

    Brauner Hellcat Member

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    I have the same problem, I placed an order back in november and the dealer cannot give me any updates. When i look at the order sheet it also seems to be entered as a dealer order.
     
  10. april77

    april77 Naughty SheDevil Mod Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Intercooler, I wish I had those kind of powers! LOL! And I do, wholeheartedly, want you and everyone else get their Cats! I honestly do hope that FCA can fix this whole HellCat snafu, and follow through on their promise to built a Cat for everyone that ordered one!

    April
     
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  11. Brauner

    Brauner Hellcat Member

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    thanks for the info. Guess i will have to be patient...
     
  12. TIGwelder

    TIGwelder SSDD

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    Had the same happen with me. Email and they had Jeff call. Same thing early February.

    Instead, Tim should fix his massive mess and get the people their sold order cars. Enough with the BS

    What's our list up to now count wise?

    Actions speak louder than words. And his word isn't worth much.
     
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  13. ljaviation

    ljaviation Self proclaimed Banned, Because I can.

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    I also wrote a few emails, and coincidence or not, my order got picked up. I was respectful and just asked for the answer to "can you give me a status to if this car will be built, and if it can't , please communicate with me why. I'm reasonable. No response, but a Vin a few days later.
    L J
     
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  14. Dak59RT

    Dak59RT Gold Member

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    When did you place your order and when did you get your VIN?
     
  15. Snappycat

    Snappycat SRT Hellcat Moderator Staff Member

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    Well stated. I agree. I figure an email...when I write one...has one shot a moving things forward. I haven't done my time in VON Hell yet....only 6 weeks so far. I would think my chances are better to wait another 2-3 months if something doesn't happen by then.
     

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