Latest Moronic Dodge Salesman Call About Hellcat!

Discussion in 'SRT Hellcat Purchasing' started by X-Men Fiend, Jan 2, 2015.

  1. X-Men Fiend

    X-Men Fiend Gold Member

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    I get calls periodically, regarding my attempts to buy a Challenger Hellcat. Well, the call I just got just shows how much more the average member on this site knows about these cars than the typical salesman. I answered the phone and he said enthusiastically that he 'had a Hellcat for me'! I of course said 'tell me more!', and he said 'it's black'. I replied 'which black?', and he was stumped, it seemed as if he had no idea there were two blacks available. From there, it just went downhill. I asked him the price, and he said the sticker was about 66K. I said "oh, that must be an automatic but I really want a six-speed manual", and his reply was "well, maybe in 2016 they will offer the Challenger Hellcat with a stick, but for the 2015's these cars only come with 8-speed automatics, sorry." Naturally, I explained that some buyers already own Challenger Hellcats with a manual transmission and it was obvious he didn't even believe it, he said "they probably just have regular SRT's or R/T's but not Hellcats..." Then, I said to him "at that sticker price, it must have NAV too?" to which he replied "ALL Hellcats have NAV!" (despite the fact that it adds to the price to include NAV) I mean, come on, how can somebody that HAS A JOB SELLING DODGE products know SO LITTLE about their own merchandise?!?! It would be unlikely that anybody on this site knows as little about these Hellacious cars as a random Dodge seller. Are WE supposed to educate the sales force for Dodge, or shouldn't they have manuals to teach them, or at least a manager who can inform them of the basics?
     
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  2. Jim Hetrick

    Jim Hetrick Silver Member

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    Customer service in the US is dead
     
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  3. 70Cuda

    70Cuda Yep, its got a HEMI

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    You should have asked him how long he worked there? or If he had a full time job?

    dumb salesman irritate me.
     
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  4. Fast cat

    Fast cat BANNED Hellcat Car Club

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    The moron probably drives a Prius .
     
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  5. 70Cuda

    70Cuda Yep, its got a HEMI

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    no the bus ( the short bus that is )
     
  6. Jim Hetrick

    Jim Hetrick Silver Member

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    They should hang this salesman, sorry
     
  7. FreightTrain

    FreightTrain Comfortably Numb

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    i just had to teach SRT customer service that the Brass Monkey rims became available with second allocation last month SMH
     
  8. Jim Hetrick

    Jim Hetrick Silver Member

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    you should really mess with him
     
  9. TURNERZ

    TURNERZ Rocket Science for the Road

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    Wow..... thanks for taking the dealer to Hellcat school!

    This HELLCAT.ORG has definately given me a lot more knowledge that I will take to the table to buy my ride.... as well as potential other tables (dealers) to take my business to and those that I will hydraulically steer clear of!!
     
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  10. Fast cat

    Fast cat BANNED Hellcat Car Club

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    I had one call and tell me that they were onely making 1200 for 2015 , I said $hit that means mine is a 2016.it is #1202 .
     
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  11. X-Men Fiend

    X-Men Fiend Gold Member

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    I was VERY tempted to ridicule him, or at least point out how lame his product knowledge is. BUT, I decided, just in case, I'd humor him, in the longshot chance that some day he might have a 6-speed Hellcat to offer, and I wanted to remain on his call list, as it never hurts to have more hooks in the water, so to speak, to better my chances of actually getting a car...
     
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  12. Deputydog

    Deputydog Gold Member

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    Its definitely entertaining talking to the salesman trying to sell you a hellcat. You'd think they would educate themselves about the product they want to sell. I have also found that most don't know poop about them.
     
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  13. TURNERZ

    TURNERZ Rocket Science for the Road

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    Same thing happened to me back in '06 when I took delivery of the first Charger SRT8 from SoCal dealership, I know more than the salesman, GM, etc.

    Maybe I should have played stupid... :confused: I could have maybe got a better price :mad:. I guess that is why I am not an actor.
     
  14. liquidLSD25

    liquidLSD25 Hellcat Member

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    I had one tell me they only would make 1200 (Chargers) as well, then called me back a few weeks ago and told me because Dodge is so backlogged on Challengers that no more Hellcat orders are going to be accepted for this model year (Including Chargers), but he had a Challenger in the showroom for 15k over MSRP... X-Men Fiend is a much better man than I because I laughed histerically at him asking how they would cancel a car so highly publicized before even shipping their first one. His only response was "I'm staring at the email directly from Dodge" hahahaha. Good-bye

    Definitely need an entire thread about what bullshitty stories dealers have told us.
     
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  15. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    Sadly, salespeeps that truly know what they are selling are a dying breed...I am gonna guess that almost EVERYONE on this site knows more about all MOPARS than most Dodge salespeeps! Lol. :confused: I am sure it gave you a good laugh though...I am glad to hear I have a very rare 6 speed manual Hellcat! :D
     
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