Many Thanks....Dodge Listens! My story

Discussion in 'SRT Hellcat Purchasing' started by dieselsc, Mar 5, 2015.

  1. dieselsc

    dieselsc Gold Member

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    So after putting in my Canadian order Sept. 25/14 I settled into Von BX hell for the next 4 months. Finally Jan. 28/15 I decided to send a email to Tim and Sergio expressing my excitement and desire for this car. Within 2 hours of sending that email the Canadian Direction of Operations for FCA emailed and called me!
    He assured me that my order would be reviewed and expedited for build. Was in D status the next day and D1 within the week. I received multiple updates a week from the D of O where my car was in scheduling and throughout the build process starting Feb. 26/15 until it went KZ Feb. 27/15 and he also updated me on the shipping dates, was to be delivered Mar. 9/15 but it showed up late yesterday as the shipping was able to get prioritized!
    Would like to thank all those at FCA for listening to the small guy and going above and beyond in my case and to also thank a few members of this forum who help kept me sane during the waiting period, Resume Speed you rock as everyone knows, Brampton Builder for all the "inside scoop" at the plant and for the yet unfound treasures hiding in my car and of course Tammie for her always upbeat and positive attitude!
    Now to get her home safely to her new home. photo 1.JPG photo 2.JPG photo 3.JPG photo 4.PNG
     
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  2. hellcat1

    hellcat1 Gold Member

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    Very cool,, glad you finally got your car,,I would send the people at fca you emailed and tell them thanks,, it always feels good to hear a thank you
     
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  3. sublime6spd

    sublime6spd Gold Member

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    Congrats lucky *^#. LOL
    Now if they would just build VON orders waiting since JULY :(
     
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  4. Cruisin1966

    Cruisin1966 Silver Member

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    One is being built shortly (mid-month) from that era. For all my brother and sisters who haven't had their orders picked up yet, hang in there.
     
  5. dieselsc

    dieselsc Gold Member

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    Made sure I did that.
     
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  6. Catless

    Catless Silver Member

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    I'm happy for you but I'm not happy that FCA seems to only be taking care of certain people who manage to connect with the correct management to intervene. There are hundreds of people in the same situation and they should be reviewing and building the cars from the oldest orders first without the customer needed to request special intervention and treatment.
    Full disclosure - I have had an order in place since early day 9/9/14 which has sat in BX since.
     
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  7. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Congratulations !!! Looks like they're really trying to fulfill orders asap!
     
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  8. Hellcat15

    Hellcat15 Silver Member

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    I also think it matters from whom you ordered. I've sent Tim K two emails, and never heard a peep. Bob F order since 9/9


    Congrats anyway!
     
    Last edited: Mar 5, 2015
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  9. Mike Canadian

    Mike Canadian Silver Member

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    I was driving on HWY. 407 yesterday and 3 car carriers with mostly Hellcats heading east...possibly to the rail yard. Good luck to you recipients!
     
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  10. bfusion

    bfusion Gold Member

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    Congrats DSC, That is great news. I ordered mine the same day and it's still not built but hoping for soon. Yours looks like the one I ordered!
     
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  11. DrBuick

    DrBuick Gold Member

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    Nice
     
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  12. caren

    caren Hell-o Kitty

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    Congrats! She's a beauty!!!
     
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  13. SRT_HC_707

    SRT_HC_707 SRT_HC_707 Staff Member

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    Congrats...
     
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  14. Zookeeper93

    Zookeeper93 GOZ211

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    I was excited to read your story and then over come when I saw the photo....she's black.....and a got a lump in my throat for you. Congratulations.
     
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  15. Rogarth

    Rogarth Hellcat Member

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    Congrats dude! Glad to hear another Canadian gets a cat! :D
     
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