My son ordered a Christmas gift on black Friday from HELLCAT HEADQUARTERS 718-373-2972. He did not receive a confirmation, has not received the item but his debit card was charged on 12/8. We tried calling the above number and found that it is out of service. He sent an email to the webpage and has not received a response yet. If no response by the weekend, he will need to dispute the charge with the bank. He was very excited to get this item for his Dad for Christmas...now learning many lessons about ordering things online. Hope someone will respond to him soon and the item will be shipped.