my order timeline

Discussion in 'SRT Hellcat Purchasing' started by intercooler, Aug 23, 2015.

  1. intercooler

    intercooler Gold Member

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    Last edited: Oct 28, 2016
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  2. RadCat

    RadCat Left Shark

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    12/8/2014 - VON received
    2/14/2015 - Second order placed. VON received.
    8/17/2015 - finally first in line for an allocation....at the second dealer 5 states away. Sorry for my local small town dealership...which I really wanted to buy from, the dealer I placed my first order with, with a deposit, $1k over list (less than MSRP), but unfortunately, they are a small local dealer, not high volume...but the best Dodge dealer I know. Small town, know you by first name, treats you right....those are the dealers Dodge should be focusing on...customer satisfaction....not top sales. Treat the dealers that actually take care of their customers (Meltons's in Claremore, OK), not the high volume, don't give a crap about the individual customer. Why can't Dodge figure this out?
     
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  3. Hayabusa

    Hayabusa Gold Member

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    Congrats, Intercooler!!! You're in the home stretch. Mine took 8 days from Built Pending Inspection to delivery at the dealership.

    Doing "speed to delivery" chanting and juicing positive energy your way :D.
     
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  4. chuck

    chuck Gold Member Hellcat Car Club Gold Supporting Member HCC National President HCC Charter Member

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    I really agree a small dealer will treat you better really try to make you happy just seems better to me. They want forget you either when the see you again they will remember you and they survive by return business and good service.
     
  5. RedBee

    RedBee Hellcat Member

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    Congrats Intercooler. You have waited a long time. My order was placed January 7th, got a vin in June then went D1 on June 30th. Got built pending inspection on August 4th and have been stuck in inspection ever since, with no answers, RS does not see anything either. Any feedback from other members from I to J status length of time would be greatly appreciated.
     
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  6. chuck

    chuck Gold Member Hellcat Car Club Gold Supporting Member HCC National President HCC Charter Member

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    Hope y'all get ur cars soon I know y'all been waiting a long time just hope it arrives soon for everybody good luck to all
     
  7. pinetreecat

    pinetreecat Gold Member

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    Ordered 9/9 got a.von went BX (unallocated dealer)

    5/19 dealer called to ask if I'd switch to M6.
    I declined. Informed I'd be getting a 16.

    8/6 zone rep calls dealer to allocate an A8.if I still want a 15 Challenger HC. I accept provided all original specs from POC get built.

    8/12 D1 status per RS list.
    Build pending estimated 9/6. Delivery first or second week of October.

    One quick note-

    D status to delivery: 12 weeks
     
    Last edited: Sep 29, 2015
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  8. Redboots

    Redboots Silver Member

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    I ordered on 11/24. I have kept a note of every conversation with the dealer since then. Sadly, it's 4 pages long. So sad. But at least my car was finally built and I hope on the way.
     
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  9. RedBee

    RedBee Hellcat Member

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  10. RedBee

    RedBee Hellcat Member

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    I second that. I'm starting to think maybe there is something wrong. Hope we both go KZ this week!
     
  11. RedBee

    RedBee Hellcat Member

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    Thanks Chuck
     
  12. superbeegugs

    superbeegugs Gold Member

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    Here is mine:
    1/13/15 6 pm ordered Hellcat Charger from Town and Country in Levittown NY at MSRP
    signed contract and left $2500 deposit
    1/13/15 7 pm Dealer calls me to cancel order unless I pay him additional money. I told him " go to hell" and he refunded my money back

    1/13/15 called Merrick Dodge and explained the story - they said come down. By 8 pm signed the contract and left $1000 deposit for car at MSRP

    3/25/2015 the Hellcat Charger came - no gimmicks from Merrick Dodge - totally professional and honest.

    9/5/2-15 - 530 miles on it and loving it.
     
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  13. chuck

    chuck Gold Member Hellcat Car Club Gold Supporting Member HCC National President HCC Charter Member

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    Good for you. I like looking a salesperson in the eyes and do my business. I did the same thing at my first Dealership. He was giving me a line of crap I could tell this just by talking to him. it was late in the evening so he told me he would call me the next day before lunch. I knew he was telling me crap. I told my wife he is not calling me he was just bull crapping me. I told her we riding back up the next day I wanted to look at him in the face when he got ready to give me some more crap. We got on our bike rode up . We got there at 1:30 I did not get the call so I when i walked in his mouth dropped and the excuses started. I told him I knew he wasn't going to call me and I knew he couldn't even get the car. I also thanked him for his promising me a call before lunch that he did not make . I did this in their Showroom in front of everybody. I told him thanks for no help selling me a car. We got on our bike and left and made some calls had our car in our garage in 2 weeks from another state no problem. At MSRP
     
  14. superbeegugs

    superbeegugs Gold Member

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    The things that I hate Town and Country are:
    1. I bought a 2012 Superbee from them and was willing to trade it in.
    2. My deal was cash
    3. They promised me the Hellcat Charger at MSRP for months
    4. It was a factory order and no one else came in to buy a Hellcat Charger - ZERO interest on 1/13/2015 by anyone but me
    5. They signed the paperwork at MSRP
    6. Then they backed out for more money and wouldn't tell how much more? They just cancelled my order!!!!
    7. I also was buying 2 cars, a Hellcat Charger and a Dodge Dart + plus trading in a Mint 2012 Superbee (6,000 miles)
    8. Are they f@#$%en greedy, stupid bastards - They lost a customer for life and have to hear my wrath for eternity.

    TOWN AND COUNTRY of Levittown - YOU ARE CROOKS AND LOSERS!!!
    WESTBURY - YOU ARE ALSO CROOKS AND LOSERS!!
     
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  15. terryturner

    terryturner Silver Member

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