Need help urgent

Discussion in 'SRT Hellcat Appearance' started by hmd_82, Dec 5, 2015.

  1. hmd_82

    hmd_82 Rookie

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    I installed KW Height Adjustable Spring System on my HC and after a while the suspension mode don't change at all and stay on sport mode also no the dashboard it says service dampening active system . Any ideas how i can fix that ???


    image.jpeg image.jpg
     
  2. hellcat1

    hellcat1 Gold Member

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    There is a lady on Facebook named Julie Cain, she had this installed on her hellcat, maybe she will have an answer, until someone chimes in
     
  3. Shake&Bake

    Shake&Bake Back to (1) Club?

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    That's weird, I have the same set up on mine, and never had any trouble. Try disconnecting the battery and see what happens.
     
  4. hmd_82

    hmd_82 Rookie

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    Will see hopefully someone show up
     
  5. hmd_82

    hmd_82 Rookie

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    I already disconnect the battery it goes and after a minute it show up again. I also disconnect the dampening system unit which is located on the trunk driver side and it come back again
    Check that out

    Sensors Suspension and Steering
     
  6. graycat

    graycat Automobile Aficionado Extraordinaire Staff Member

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    hmd_82....Any chance that you are in UAE or the Kingdom? If so I am afraid that finding a properly trained tech to work on your car and help
    you with it is close to nil.

    You are the fourth person that I have saw online with this system or with lowering springs that have had the same issue with the computer.
    There must be a way to "trick" the computer into not acknowledging there is something different from factory on the car. Have you tried contacting
    a Dodge dealer (another reason I asked about your location)?

    It may be possible to relocate some sensors to accomplish this "trick"

    Best of luck to you!!!
     
  7. hmd_82

    hmd_82 Rookie

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    Green cat , thank for the reply. I'm located in Qatar and I've already contact the deale regarding this issue and they have no idea. Moreover, the dealer here is the worst ever in the planet and don't know how to do maintenance other than oil changing , also the never have stock, most of the parts the order from Dubai .
    Hope someone come up with solution
     
  8. graycat

    graycat Automobile Aficionado Extraordinaire Staff Member

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    I know it must be very frustrating to have a nice new car and not be able to find support for it when you need help. Have you tried to contact
    KW regarding this problem? Being that they produce the parts I would expect that they should have some experience with the parts and with
    the Dodge products in general if not the Hellcat specifically.
     
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  9. TallCool1

    TallCool1 Gold Member Hellcat Car Club Gold Supporting Member Nat'l Hellcat Tech Advisor HCC Charter Member

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    Check diagnostics on dash if you have a code list it here if not report back.
     
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  10. graycat

    graycat Automobile Aficionado Extraordinaire Staff Member

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    TallCool1...Good thought, there may be something unrelated to the KW system or someone may have goofed up something else during the
    install that will give a code. I'm embarrassed that I didn't think of that.
     
  11. hmd_82

    hmd_82 Rookie

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    There isn't any code on the dashboard , it was ok for a while then something go wrong specially after install weld racing wheels with Shortened Rear Sway Bar End Links
     
  12. TallCool1

    TallCool1 Gold Member Hellcat Car Club Gold Supporting Member Nat'l Hellcat Tech Advisor HCC Charter Member

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    Thanks I'll send you a pm tomorrow.
     
  13. hmd_82

    hmd_82 Rookie

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    Thanks bro
     

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  14. graycat

    graycat Automobile Aficionado Extraordinaire Staff Member

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    If you replaced the wheels the speed sensors (for the speedometer) or even the tire pressure monitoring system may have an issue that the
    computer sees and has caused the car to lock you out of some functions.

    I could be way off base and just plain wrong here, just trying to help you ask the right questions of someone that does know.

    Any ideas TallCool1?
     
  15. TallCool1

    TallCool1 Gold Member Hellcat Car Club Gold Supporting Member Nat'l Hellcat Tech Advisor HCC Charter Member

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    Go here download the attachmen's examine all suspension wiring (around shocks) in your car you might find the cause yourself. I can't get to diagnosis instructions based on the cluster message until tomorrow.

    suspension: how does it work? | SRT Hellcat Forum
     

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