New hood coming from FCA

Discussion in 'Dodge Challenger SRT Hellcat' started by Sawdust, Jun 17, 2016.

  1. Sawdust

    Sawdust SRT Hellcat Supporter Gold Supporting Member

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    Noticed our hood was warped by the hinge points couldn't be adjusted out as it was even everywhere else.
    Chrysler quality engineer at dealership documented the problem now waiting for new hood to come in. Hopefully can keep the old one for wall decor. hood warped.JPG
     
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  2. graycat

    graycat Automobile Aficionado Extraordinaire Staff Member

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    I doubt that they'll let you keep the old one, but maybe????

    I just hope that the paint is a good match on the replacement. It probably will be but the "sheen" of the clear may
    have more or less orange peel or maybe there is more or less metallic flake showing.

    It's good that they are replacing it for you and if I were a betting man, I'd say that you will never be able to tell any difference between the two hoods, other than the bent down edge of course.

    Best of luck!
     
  3. Sawdust

    Sawdust SRT Hellcat Supporter Gold Supporting Member

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    The service manager does not think FCA will want the hood because they are responsible for the return shipping/freight. Will have to see, like to paint it black as a spare.
     
  4. Hellcatmichael

    Hellcatmichael SRT Hellcat Supporter Gold Supporting Member

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    My 15 looked just like that. I had a great body shop match the phantom black perfectly but the clear coat was just not as good as factory. The body shop keep the hood told me he bought it from dealer
     
  5. PlumTexasCrazy

    PlumTexasCrazy HELLCAT LIFE MEMBER Hellcat Car Club HCC Charter Member

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    Mine is currently being painted same problem! Mine was the black satin hood!!
     
  6. Sawdust

    Sawdust SRT Hellcat Supporter Gold Supporting Member

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    A friend came by with his wife's new HC M6 black w/black satin hood, similar issue but looked like it could be adjusted out, somewhat.
     
  7. CubeMan

    CubeMan Tri-State Overlord

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    Typically FCA tells the dealer to destroy them and sometimes ask for imaging of it destroyed

    For other parts sometimes if an FCA rep comes by they want proof of the part swap. A dealer got into some shit around here for a hellcat block they tried to sell on craigslist. FCA said that block was suppose to be destroyed
     
  8. Sphere1976

    Sphere1976 Rookie

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    I had the same on my 16 PCP with a satin hood. ended up takin a new hood, 4 tries to paint it and 29 days total in the shop. But Chris at SRT hotline took care of me. 2 years of free oil changes and covered the payment for the time in the shop. As most others have said don't deal with the dealer just with SRT they actually care.

    Major props to the SRT holiness people they take care of you and work hard on issues.
     
  9. PlumTexasCrazy

    PlumTexasCrazy HELLCAT LIFE MEMBER Hellcat Car Club HCC Charter Member

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    They took mine(dealer)!
     
  10. rickduster340

    rickduster340 Rookie

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    Took mine to dealer today and they said this is the best its going to get.... is this the "Warp" or do you think it can be adjusted more? Thanks
    [​IMG]
    [​IMG]
     
  11. Hellcatmichael

    Hellcatmichael SRT Hellcat Supporter Gold Supporting Member

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    No way call SRT that is not acceptable.
     
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  12. Sawdust

    Sawdust SRT Hellcat Supporter Gold Supporting Member

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    They should replace it as it looks the same as mine and others that have been replaced. I was fortunate that they have a full time FCA Quality engineer at the dealership. He was the one that made things happen.
     
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  13. rickduster340

    rickduster340 Rookie

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    Thanks
     
  14. rickduster340

    rickduster340 Rookie

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    Wonder if I should ask them about more doors too??? dealer already said he couldn't do anything with them....
     
  15. PlumTexasCrazy

    PlumTexasCrazy HELLCAT LIFE MEMBER Hellcat Car Club HCC Charter Member

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    Mine just finished paint today same warping problem on my black satin hood!! No problem on my hood for dodge to replace!!
     
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