Ordering Process Question

Discussion in 'SRT Hellcat General Discussions' started by Kaiju, Oct 23, 2014.

  1. Kaiju

    Kaiju Silver Member

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    Hey, I'm kind of new to how this ordering process works (I've always generally just purchased vehicles on the lot, or on the lot at another dealership), and based on what I have seen other people post, it seems something like this:

    Dealership gets allocation -> takes order -> buyer gets POC -> VON is assigned -> VIN is assigned -> engine built in Mexico -> body built in Ontario -> assembled in Detroit -> shipped to distribution points -> shipped to dealership -> buyer picks up vehicle?

    Maybe I'm trying to be too detailed. I'm really just curious how long I should give my dealership before bugging them. I constantly checked in with them since the beginning of the year until allocations went out, they called me first because they knew I would jump at the chance (which I did). Ran into some issues trying to get what I wanted though. On the DriveSRT website, and numerous websites talking about the Hellcat before they went up for sale, they mentioned the color options (of which B5 blue was available) and the sunroof as an option. I delayed putting in my order because these were two things I wanted (B5 blue was perfect, but I was told was not an option until next year, again maybe it's my inexperience with this type of thing, but I don't know why a paint color would be limited like that, feel free to let me know if you have the answer!) and they pulled the sunroof even from the website. So next I tried getting the Sublime Green, but they told me you could not get Laguna Leather seats with the sublime green (again, I don't know why). So I settled on the tri-coat Pearl/Ivory White which I still think will look very nice.

    My dealer called me a week ago today to tell me my order "has been picked up". I'm not sure what that means, or how long I should give them before bugging them about a POC, VON, or VIN. So I'm not sure when to expect my car to get built/delivered. I'm super excited for the people that I have read that are expecting theirs around the 10/28 - 11/6 time frame.
     
  2. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    hey Kaiju, if your order has been picked up, call them now to get your POC which should contain your VON AND VIN. once you have the VIN you can bug SRT and your Sales rep every day to get a status change update.
     
  3. Kaiju

    Kaiju Silver Member

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    Sounds good! Dealer supposed to be sending me it now, haha. Those poor SRT people...They will hate me before long!
     
  4. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    LOL it's their job so make those calls hehe
     
  5. FreightTrain

    FreightTrain Comfortably Numb

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    aren't the tri coat colors late availability?
     
  6. Kaiju

    Kaiju Silver Member

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    I hope not then I will be screwed again! Once I find the right number to call, I will ask SRT to make sure one way or another. Just got my VIN#.
     
  7. FreightTrain

    FreightTrain Comfortably Numb

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    eh u got a vin your golden :)
     
  8. hellcat1

    hellcat1 Gold Member

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    you will have it before you know it,, take up a hobby, like reading this forum
     
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  9. Kaiju

    Kaiju Silver Member

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    Looks like all the parts are there, and scheduled for build the week of the 17th. So I guess I'm good. Just need to find a way to distract myself for a while, haha. Thanks guys!
     
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  10. EDDIE

    EDDIE Senior Hellcat Member

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    everybody talks about given A CALL TO SRT WHO HAS THE # I WOULD LOVE TO GIVE THEM A CALL
     
  11. Kaiju

    Kaiju Silver Member

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    it's 1-855-778-8326
     
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  12. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Lol Abe tryin to scare Kaiju
     
  13. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Cool way to go
    thanks for providing assistance to another member
     
  14. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    That is awesome news! Congrats! Can't wait to see pics when you get it!:)
     
  15. EDDIE

    EDDIE Senior Hellcat Member

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    THANKS FOR THE INFOR WILL BE CALLING TODAY TO SEE WHAT`S UP WITH MY ORDER........:)
     

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