performance pages not working

Discussion in 'SRT Hellcat General Discussions' started by hellcat1, Apr 2, 2015.

  1. hellcat1

    hellcat1 Gold Member

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    So I just started the hellcat from it's long winter nap,, and it started like day one, no issues,,, but I let it run like twenty mins,, so I'm going through the uconnect settings, and the performance pages are not working,, keeps saying command cancelled, please wait then it goes back to menu screen,,, I'm able to pull all performance data up though the tft screen between the tach and speedometer,, but nothing on the 8.4 screen, anyone else have these issues.
     
  2. solo7777

    solo7777 SRT Terminator Hellcat Car Club Western Regional President HCC Charter Member

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    Did you do the latest U Connect update?
     
  3. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    i got the latest uconnect update and it's working fine
     
  4. B5 Blue

    B5 Blue Platinum Member

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    That sight to enter your VIN doesn't open for me, WTF?
     
  5. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    Did you try clicking the shield that is far right in the address bar? It might be blocking the site from completely loading. You need to click and allow that anyway to get it to work.
     
  6. B5 Blue

    B5 Blue Platinum Member

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    No shield, I had that when you try to do the download. I can't check my VIN for update it does this

    ucon.PNG
     
  7. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    my browser is working fine, it's your computer :(
     
  8. hellcat1

    hellcat1 Gold Member

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    I didn't do the latest update...
     
  9. B5 Blue

    B5 Blue Platinum Member

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    Great, new computer, now WTF?
     
  10. hellcat1

    hellcat1 Gold Member

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    I think hcdc or tsc can post the update
     
  11. B5 Blue

    B5 Blue Platinum Member

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    It's Firefox, it opens using explorer
     
  12. MuscleGarageLA

    MuscleGarageLA SRT Hellcat Supporter Gold Supporting Member

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    The performance page was working fine for me, even before the update. Those pages take long to load up maybe you need to call uconnect and speak with their customer service to see if your subscription was accidentally lost. Do the update for sure, but I don't think that is the reason why the performance page has been affected. Try restarting the car it might help. Best of luck and hope you resolve this soon as the performance page is a very integral part of the entire hellcat experience! Cheers!
     
    Last edited: Apr 2, 2015
  13. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Yeah use IE is what theyrecommend
     
  14. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    Did you do a search for Uconnect Update? If you are trying to link from a windows shortcut, it might not work. you probably need to find the direct link from your search bar.
     
  15. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    He already got it working via IE browser on posts above
     

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