Service dept.

Discussion in 'SRT Hellcat General Discussions' started by RussLansky, Apr 24, 2016.

  1. RussLansky

    RussLansky SRT Hellcat Supporter Gold Supporting Member

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    Is there a good dealer for service in southwest Fl?
     
  2. Hellcatmichael

    Hellcatmichael SRT Hellcat Supporter Gold Supporting Member

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    I'm assuming you bought the car from a different dealership then where you want to have it serviced. When I bought my cat the dealer sent me a letter inviting me to come meet our service manager. So when I did I asked him how do you change the oil in a Hellcat? He explained it exactly by the book. Two drain plugs, one made out aluminium, 6 quarts etc, etc. So learn as much as you can about the car then go to different dealerships, ask them how do they do this and the one with the correct answer is probably the best. Maybe.
     
    Last edited by a moderator: Apr 24, 2016
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  3. chuck

    chuck Gold Member Hellcat Car Club Gold Supporting Member HCC National President HCC Charter Member

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    You do need to check out dealers service dept. that service Hellcats. I visited the service dept. and met the manager and talked to Srt Tech. and found out how many they service and like the post above know your Hellcat and what it takes to service it.also ask other Hellcat owners in your area they will help you. My service Dept. I use services 11 Hellcats so far. They had a couple on there Lot a month ago.

    Chuck
     
    Last edited: Apr 24, 2016
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  4. NX91Notch

    NX91Notch Gold Member

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    Where are you located?
     
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  5. 1EVLCAT

    1EVLCAT Senior Hellcat Member

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    I currently have my car at sawgrass arrigo dodge.They have one tech that works on hellcats and vipers only.The techs name is scott and my service advisor is alana 954-515-5914.I pick up my car today ill let you know if they fixed my issues.
     
  6. digdug33071

    digdug33071 SRT Hellcat Supporter Gold Supporting Member

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    Arrigo Sawgrass has serviced my cat several times - my viper / hellcat tech is "New York" Mike and he's always done a great job.
     
  7. 1EVLCAT

    1EVLCAT Senior Hellcat Member

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    yes im sorry the techs name is mike
     
  8. HellcatSteve

    HellcatSteve Senior Hellcat Member

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    Wow, thanks for this info because I've been wondering where I will go to get my Hellcat serviced. I read the reviews on all the So FLA Dodge dealership service centers and they're all really awful overall, so nice to know there is at least a good SRT tech locally I can go to, so thanks!
     
  9. HellcatSteve

    HellcatSteve Senior Hellcat Member

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    Let us know how it went, I'm very curious, Tnx!
     
  10. SRT_HC_707

    SRT_HC_707 SRT_HC_707 Staff Member

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    Florida is a big state but if I was down there and within some sort of reasonable range I'd be seeking NX91Notch's services!
     
    Last edited: Apr 26, 2016
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  11. NX91Notch

    NX91Notch Gold Member

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    Thank you!

    Wait until you see what I am working on at the moment. It's not Hellcat related but it is Viper related. I am going to make a post about it here eventually when I find a free moment to upload the pics.
     
    Last edited by a moderator: Apr 26, 2016
  12. RussLansky

    RussLansky SRT Hellcat Supporter Gold Supporting Member

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    I am in Cape Coral but I bought the car from Arrigo in Sawgrass but that is like 2 hours away. I bought the cat there because they gave the best deal and had the color I wanted on the showroom floor.
     
  13. Racist Cat

    Racist Cat Silver Member

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    I went to my local dealer who I have bought half a dozen vehicles from in the last year, and asked the lady behind the service desk, "Do y'all have an SRT techs, or senior techs? I'd like to get an oil change soon, and would prefer the work be on the books."

    She said, "Oh, if it's just an oil change, any of our guys can do it"

    I said, well, it's a bit of a hassle in this car, two drain plugs, some underbody plastics need removed.

    She said, oh, that's no problem. Just bring it in, any of our guys will do it.

    ---
    I won't be going there for an oil change.
     
  14. cleankat

    cleankat SRT Hellcat Supporter Gold Supporting Member

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    Haha yeah no thank you there. I'm in Naples and bought my cat in Miami, the Dodge dealers I've interacted with locally left me definitely a little nervous. No idea about the dealer in Naples service dept, but their sales department was awful hence why I trekked to Miami. Which dealers have people had a positive experience with? I don't intend on going back unless it's warranty work, but if I do I sure want to make sure not just "any guy" at the place works on my baby.
     
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  15. cleankat

    cleankat SRT Hellcat Supporter Gold Supporting Member

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    I'll have to keep an eye out for you when I'm in the Cape, my in laws live there so we are up there quite a bit. Just got home from there actually, running from the crazy black clouds looked like the gates of hell were about to open up lol
     

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