SRT Customer Service Representatives name Updated List

Discussion in 'SRT Hellcat General Discussions' started by Carnage, Nov 13, 2014.

  1. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    1) Veronica
    2) Tiffany
    3) Doug
    4) Dwayne
    5) Dustin
    6) Josh
    7) Bridget

    Their phone number is 1-855-778-8326

    Guessing they added another person to help handle call flows since the Hellcats are shipping out and people will want to call and keep asking for updates.
     
  2. hellcat1

    hellcat1 Gold Member

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    Doug and veronica are good
     
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  3. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    idk about Veronica, she gave me wrong info about hellcats being delivered mid October LOL
     
  4. hellcat1

    hellcat1 Gold Member

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    Yeah,,I think they all have at some point
     
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  5. 70Cuda

    70Cuda Yep, its got a HEMI

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    How can they give you different info or conflicting info? are they wandering around the plant or just phone operators?
     
  6. hellcat1

    hellcat1 Gold Member

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    I wonder the same thing ,, how one person can give you a date,, and another will say no eta....very strange
     
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  7. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    funny story.......they claim to have two different database systems, one accurate or delayed and one with more accuracy and detailed...they don't know anything until it flags something in their system. Better off asking ResumeSpeed
     
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  8. Paladin06

    Paladin06 Have Guns Will Travel Staff Member Hellcat Car Club Gold Supporting Member

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    The SRT Reps are only as good as the tools they are given to work with.
     
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  9. 70Cuda

    70Cuda Yep, its got a HEMI

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    Crazy that they have such a dumb set up, whats the point?
     
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  10. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    And that is why I quit calling!!! o_O
     
  11. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    There's a Bridget now I just called.
     
  12. WNY Cat

    WNY Cat SRT Hellcat Supporter Gold Supporting Member

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    Jeff has been giving me my updates.
     
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  13. BoatRacer

    BoatRacer Hellcat Member

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    What's their number? I need to call with my VIN and see what they say. Thanks in advance!
     
  14. Coldheartid

    Coldheartid Silver Member

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    OMG There is someone that hasn't called them yet. Call 855-778-8326 with the patience of Job.
     
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  15. Tammie

    Tammie SRT Hellcat Moderator Staff Member Gold Supporting Member

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    I know, huh? I cannot believe there is anyone on this forum that has not called. That is some serious patience. IMPRESSIVE!;)
     
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