SRT Customer Service Update #9 million

Discussion in 'SRT Hellcat General Discussions' started by Carnage, Nov 25, 2014.

  1. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Just spoke with Jeff at SRT and he said the Chrysler lady who sends them updates of hellcat statuses is OFF THIS ENTIRE WEEK.

    he says there is a good possibility some Automatic hellcats built before 11/10 has already been shipped and enroute to the dealership even if it isn't updated in their system since the Chrysler lady is out.

    Let's see if RS has any inside news for us or anyone else..

    Jeff is AWARE some automatics have already been shipped to dealerships that were built after 11/10
     
  2. 707HP

    707HP Hellcat Member

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    at this point, it's just funny. you really can't make this stuff up. as some one who works at a large company, we are often accused of a variety of things. it really just comes down to bureacratic incompetence. however, i would think that the logistical shipping info would show up in the system and not be dependent on the chrysler lady. but it's probably two different systems that don't talk to one another. so the wait continues.....
     
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  3. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    I agree at this point it is just funny
     
  4. 70Cuda

    70Cuda Yep, its got a HEMI

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    Is she deer hunting too????
     
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  5. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Lol
     
  6. hellcat1

    hellcat1 Gold Member

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    Damn those dear hunters,, I want me car...........
     
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  7. Kaiju

    Kaiju Silver Member

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    I want to believe it, lol. The info ResumeSpeed gave me on my car that was built last week, doesn't match what SRT is telling me now. So if SRT's info is behind, then there is a good chance that I will still get my cat next week!

    The other side of that is that RS's info was right, but is now outdated because for some reason my car didn't move at all since being built, and I will get it much later...either way I guess I'm still getting it, haha. I just would like it next week! Already scheduled the day off to go to the dealer (working all weekend to make up for it).
     
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  8. 70Cuda

    70Cuda Yep, its got a HEMI

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    get back to work already did they never hear "gotta make hay while the sun shines".

    "gotta build hellcats when you got the buyers standing around with cash burning holes in their pockets"
     
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  9. Kaiju

    Kaiju Silver Member

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    I started reading that (get back to work), and I was like "how does he know I'm sitting at work reading the forum?". Haha.
     
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  10. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    LOL
     
  11. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    Well let's hope ResumeSpeed got his friends drunk enough to tell us more detailed info lmao
     
  12. hellcat1

    hellcat1 Gold Member

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    lets hope there drunk enough to change the car in the system, I can take it to the dealer for service
     
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  13. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    haha idk about them drunk and changing the car might be worse :D
     
  14. Carnage

    Carnage SRT Hellcat Supercharged Moderator Staff Member Hellcat Car Club Gold Supporting Member HCC Charter Member

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    get back to work LOL
     
  15. Kaiju

    Kaiju Silver Member

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    I wonder if the same "Chrystler Lady" is responsible for updating the Window Sticker links? I kept checking it to see if my car would show up there, lol, but if some lady on vacation has 100% of the responsibility for some function, then, it's possible that all kinds of things are happening with no updates, lol.
     

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