Up to the dealers if your Von rolls to 2016

Discussion in 'SRT Hellcat General Discussions' started by RDLSRT, May 15, 2015.

  1. RDLSRT

    RDLSRT Silver Member

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    Just spoke to SRT via Chat online.
    Was told that the dealers could either roll 2015 Vons to 2016 or they could trash them and start all over.

    upload_2015-5-15_9-37-38.png Destan: your VON rolls over to the 2016 model
    upload_2015-5-15_9-37-38.png Atrab: I don't have to reorder?
    upload_2015-5-15_9-37-38.png Destan: It depend's on your dealer's orders
    upload_2015-5-15_9-37-38.png Atrab: How so?
    upload_2015-5-15_9-37-38.png Destan: It depends if your dealer is going to keep all orders or reimburse all customer and start over with orders, or if they will hold all orders

    I can't imagine if you have a non-refundable deposit and they start over!

    Looks like the fun has just begun.
     
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  2. 70Cuda

    70Cuda Yep, its got a HEMI

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    I think it would be bad to start over. You would probably lose your spot in line.
     
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  3. CubeMan

    CubeMan Tri-State Overlord

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    and here comes all the people angry that dealers canceled or stole their order that should have been rolled over
     
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  4. TIGwelder

    TIGwelder SSDD

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    This whole "rolled over" thing, I believe, is nonsense.

    I say they are going to delete all the POCs/VONs in the system and it will be up to dealers to reorder your car. Year long wait with no cat. Tough.

    Automatic roll over is fantasy land stuff and people are in denial if they think they are automatically going to stay entered in system. If here is obviously no priority now on orders, why would they get rolled over anyways? Do you think you are going to be given priority over 2016 orders?
     
    Last edited: May 15, 2015
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  5. Kurt Seward

    Kurt Seward Senior Hellcat Member

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    Jeff at srt told me the 2015 orders would roll over to 2016 orders so I don't think i'm going to get to upset until I see something official from FCA on the subject.
     
  6. RDLSRT

    RDLSRT Silver Member

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    My dealers response was if Chrysler rolls them, they will honor all orders. If they don't they will have to reorder. They have not received any official word on how it will work.

    The internal communication of this corporation is unbelievable. "who's on first?"
     
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  7. Harley88

    Harley88 Gold Member

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    You could start 100's of threads with what "Jeff at SRT said...".. Unfortunately a lot of us would call BS on him...
     
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  8. Hollywood

    Hollywood Silver Member

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    This is why I decided to switch to the old manual. Just want my car and tired of all the BS.
     
  9. TIGwelder

    TIGwelder SSDD

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    Jeff at SRT told me 9/9 sold orders were going to be prioritized..back in Febuary. That didn't happen.
     
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  10. Tazman

    Tazman Silver Member

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    Well, at least you have an honest dealer. Some folks have been told flat out they have to re-order, especially if they don't switch to a manual. (Dealer stealing their VON)
     
  11. Hellcat Prof

    Hellcat Prof VIP Hellcat Member

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    Don't believe any of this until FCA puts out an official communication which has not happened yet. Nothing is finalized on how they are handling the 15MY orders that won't get built.
     
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  12. B5 Blue

    B5 Blue Platinum Member

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    I don't knows on 3rd!
     
  13. rayzazoo

    rayzazoo DRIVESRT.COM Gold Supporting Member

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    I would hope that it doesn't take an FCA official announcement and that we could get reliable official communication from an SRT representative or dealer. Sadly, this is where the internal communication flow breaks down.

    There has been better customer service and information provided to customers from people outside of the company than from those within.
     
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  14. Kurt Seward

    Kurt Seward Senior Hellcat Member

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    You are right but it's still all rumor mill until FCA says something.
     
  15. Snappycat

    Snappycat SRT Hellcat Moderator Staff Member

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    I would be inclined to believe that they..FCA...doesn't know yet. Probably still working on building as many as they can for 2015, see how many duplicates are still in the system (if possible) and then project out whats feasible or not. I would hope we know 6 weeks before ordering opens on 8/25.......stay tuned
     

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