What will come first? - ANSWER PROVIDED

Discussion in 'SRT Hellcat Purchasing' started by intercooler, Jul 11, 2015.

  1. intercooler

    intercooler Gold Member

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    N/A
     
    Last edited: Oct 30, 2016
  2. hellcat1

    hellcat1 Gold Member

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    Oh that's a hard one,, Im going to Say RS
     
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  3. Hemi1632

    Hemi1632 BANNED

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    RS knew first! And he was more detailed. If you call the SRT line they assign a person to your car, you get their phone number and email address, and they email you when anything changes. RS always got me an answer first and had more info then I got in the email.

    Thanks again RS!

    Here is the SRT phone number : 855-778-8326 (but RS is better!)
     
    Last edited: Jul 11, 2015
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  4. Next Phase

    Next Phase Silver Member

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    RS got me info immediately, but my dealer was great as well. Towards the end...the delivery date was pushed back twice, then arrived 2 days early.

    It was reassuring to have two sources of information...
     
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  5. hellcat1

    hellcat1 Gold Member

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    Next Phase, your car was built on my B-Day,,,lol How are you enjoying your car
     
  6. B5 Blue

    B5 Blue Platinum Member

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    Friend pushing my car through;)
     
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  7. EOD HELLCAT

    EOD HELLCAT Silver Member

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    Well from my recent Experience, I was notified by a friend at the factory first, then when asking for specific details RS was the most accurate, followed by the SRT helpline.... Next the build sheet and window stickers posted. The dealer was the last place to get the updates in their computers. It wasn't until the car was shipped and entered into the US that the dealer was able to see any of the updates. Also, I recommend anyone that gets super updates from RS, donate to him for his time and attention for the updates supporting our love of the cars. Hope this helps.
     
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  8. Bad Kitty

    Bad Kitty Senior Hellcat Member

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    I found the SRT chat line very informative.
     
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  9. 70Cuda

    70Cuda Yep, its got a HEMI

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    RS let me know, then I took his info and contacted my salesman and he was like wow how did you know that? then the dealer ( since I knew what was going on) kept in regular contact with me.


    So big THANKS TO RS! ( he missed my delivery day by only 1 day)


    SRT at that time was useless sorry to report this but it is a fact. I hope they got things fixed.
     
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  10. Snappycat

    Snappycat SRT Hellcat Moderator Staff Member

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    RS.
     
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  11. Next Phase

    Next Phase Silver Member

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    Man, I truly love the car... The whole package, the color, the tech, the perf pages, the power, ease of use, back up camera, everything!

    The car has truly exceeded my expectations and my son loves it.

    Only negatives are the Uconnect is hit or miss with some of the Bluetooth connectivity, texts, hands free features. It all works, just doesn't connect as fast as I'd like at times. I have the latest version and no upgrades available. Spotify works better than Pandora for some reason?

    The other negative I have is constantly breaking the speed limit.... It's gonna get me in trouble ... Just a matter of time.

    I drive it every chance I get. I'm excited to go to work in the mornings again....ha!
     
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  12. Q5Dart

    Q5Dart Gold Member

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    RS posted on a Saturday evening,I immediately sent a text to my salesman and he had no confirmation until Monday morning when his system updated.
     
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  13. Snappycat

    Snappycat SRT Hellcat Moderator Staff Member

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    Agree.... same here. RS said I went D1 on Sat 5/2, but my dealer didn't see it till M 5/4. Maybe a weekend thing.
     
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  14. HELLKAT_NY

    HELLKAT_NY Silver Member

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    SRT told me wrong conflicting info Everytime so I wouldn't even trust that. They had a build date of beginning of month then the next time I called it was the end of the month and the car was already built!!
     
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  15. Confuzed2

    Confuzed2 Silver Member

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    I gotta say....
    ANSWER 2 and 3: my dealer actually told me first when I was assigned a VIN. RS at first let me know the build date, and predicted my car to arrive at the dealer 8/12, then on 7/31....I got it 7/31!
     
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