A few more tidbits. My car arrived last week, totally out of the blue. The Dodge website and the internal Stellantis shipping dealer application indicated a June 24th arrival date, but clearly that wasn't even close. The system is unreliable at best currently. There is nothing to be done but follow up and work the rather limited resources that exist for us.
My deal can be totally unwound if for any reason, I am dissatisfied with the car when I inspect it. I did place a deposit down on the car in March. The dealer has been very upfront with me (Cummins), but they're prepared to unwind my deal for one simple reason. They can sell that car right now for literally 1000's over my contracted price. I'm under no illusions here.
Having said that, they sent me a video yesterday with a full walk around and inside cabin perspective. The car looks perfect. I can't say enough about the high level of professionalism and transparency I've experienced with the various staff at Dan Cummins, starting with Jake and now with Joel. There have been no surprises and great continuity throughout the entire process thus far even with the departure of Jake.
There was a point where I honestly felt that I wouldn't get this car built, what with shut downs, shortages, and shifting production priorities/policies at Stellantis, but the car is there and I'm flying up to buy it on July 7th.
I think it's important to be pro-active. Call the dealer, speak to someone in authority if you're not satisfied with the level and quality of information you're receiving. Be polite. Also (and this was a key factor in getting my car built to my mind) CALL DODGE. Ask them for special handling status (yes it really does exist), indicate your frustration and concern in a polite, but firm manner. Get a name and note the time and date of the call and then follow up a few days later. You have nothing to lose and everything to gain.
Good luck to all .
