SRT Hellcat Forum banner
  • Hey Everyone! Vote for the Site Favourite HOTM winner for the year of 2022 HERE!
1 - 20 of 41 Posts

· Registered
Joined
·
220 Posts
Discussion Starter · #1 ·
hello,

just wanted to vent about my jailbreak challenger order that was canceled, being they canceled my red eye wide body also on 12/22, i am pretty disgusted at this point, i would call this terrible customer relations, if vette wasnt so low to ground , i would buy another
 

· Registered
Challenger SRT Hellcat
Joined
·
2,072 Posts
hello,

just wanted to vent about my jailbreak challenger order that was canceled, being they canceled my red eye wide body also on 12/22, i am pretty disgusted at this point, i would call this terrible customer relations, if vette wasnt so low to ground , i would buy another
Not sure why you're blaming Dodge, they don't know you or have a grudge against you. Would you rather they string you along for months and then just never be able to build it. Your frustration and anger is misguided.

It's the dealers you are choosing.

Car world is the toughest it's been in decades right now. And now thanks to the POS in Russia...on top of covid....it isn't going to get better.
 
  • Like
Reactions: snobrdrdan

· Registered
Challenger SRT Hellcat
Joined
·
2,072 Posts
sure it is, both dealers on forum with good reputations, was waiting for you to chrime in
OK then I guess Dodge personally doesn't want to sell you a car. 🤷‍♂️ You should probably get really mad and disparage Dodge to anyone that will listen.

Better answer for you?
 

· HOTM Winner
2020 Challenger Hellcat Redeye Wide Body
Joined
·
12,720 Posts
Man I've never seen anything like the current pricing/ordering situation. Between the ridiculous gouging with dealers, MSRP getting jacked, allocation BS, forced models to get options, and now even if you agree to all of the BS - you cant even order one.
 

· Registered
'22 Sinamon Redeye Standard Body
Joined
·
2,961 Posts
hello,

just wanted to vent about my jailbreak challenger order that was canceled, being they canceled my red eye wide body also on 12/22, i am pretty disgusted at this point, i would call this terrible customer relations, if vette wasnt so low to ground , i would buy another
Did you have a deposit down? Did they not have allocations?
 

· Registered
Joined
·
2,515 Posts
Man I've never seen anything like the current pricing/ordering situation. Between the ridiculous gouging with dealers, MSRP getting jacked, allocation BS, forced models to get options, and now even if you agree to all of the BS - you cant even order one.
I know right! It’s like a bad horror movie out there, I’m not found of the process but I at least know from the get go to keep my nose brown till it’s in the garage
 

· Registered
SRT DEMON ONESEAT
Joined
·
4,197 Posts

· Registered
Joined
·
690 Posts

· Registered
Joined
·
61 Posts
I don’t understand it….I haven’t bought a vehicle off a dealer’s lot in 40 years, always ordered and never a problem. I ordered two vehicles last year, a Charger HC and Ford Raptor. Both vehicles arrived 3 months to the day. While I was waiting for the Raptor I read all kinds of stories about dealer funny business, but who knows what the true stories actually are. I would think the factories wouldn’t look to favorable at shady dealers, especially if they’re receiving complaints.
 

· HOTM Winner
Joined
·
465 Posts
Not sure why you're blaming Dodge, they don't know you or have a grudge against you. Would you rather they string you along for months and then just never be able to build it. Your frustration and anger is misguided.
I'd blame Dodge, too. If Dodge is willing to accept the orders, they should be willing to complete them as well. It doesn't sound to me as the dealerships are cancelling the orders, and this isn't the first instance of this happening in recent months.
 

· Registered
Joined
·
1,648 Posts
hello,

just wanted to vent about my jailbreak challenger order that was canceled, being they canceled my red eye wide body also on 12/22, i am pretty disgusted at this point, i would call this terrible customer relations, if vette wasnt so low to ground , i would buy another
Are you 100% sure your dealer had an allotment for a JB?
 

· Registered
Joined
·
61 Posts
The allotment theory makes more sense to me. Before I found a dealer with an available Raptor allotment, I had one dealer more than willing to take a deposit telling me he would get more allotted even though his allotment was sold. If I listen to him I wouldn’t have a truck and I’m sure it would be the factory’s fault!
 

· Registered
Charger SRT Hellcat
Joined
·
306 Posts
I'd blame Dodge, too. If Dodge is willing to accept the orders, they should be willing to complete them as well. It doesn't sound to me as the dealerships are cancelling the orders, and this isn't the first instance of this happening in recent months.
Not cool.

This is 2022, in the decade of supply-chain woes. The order(s) may have been cancelled due to a supply issue way, way up the food-chain.

I'm in IT, so I'll give an example I can. You - the customer - order a Lenovo server from me after I provide a quote based on a tender from them. Do you blame me when the server is cancelled by Lenovo? Do you blame Lenovo when they can't make that model due to a shortage in a specific part from Seagate? Do you blame Seagate who can't make that part due to not being able to land a component from TSMC? Do you blame TSMC that they couldn't make the component due to a fire?

Blame isn't helpful. Things are very, very interconnected and the whole manufacturing world is struggling. Many businesses are having trouble with packaging because there's a cardboard shortage due to two years of massively increased shipping crap to homes. Same with food packaging. Taco Bell didn't have any sauce in my city for about five weeks, and had notices that some food might be in KFC packaging due to no supply of TB-branded wrappings. Sure, some places are jacking up prices because they can pretend to have supply issues. But things are screwed up and unpredictable and concluding "Dodge are bad guys" is really, really superficial.
 

· Registered
Joined
·
61 Posts
I’m still not convinced there isn’t something else happening here. When I order my 21 dodge the dealer told me they could only place retail orders no dealer stock orders. I know with the Gen 3 raptors the orders that weren’t being fulfilled were dealer orders. If a dealer had 3 allocations only the retail allocations were prioritized. So some of the people who put deposits down on a dealer stock allocation lost out. I still just find it hard to believe that dodge would just nilly willy cancel someone’s order.
 
1 - 20 of 41 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top