I think Koons is a bunch of ripoff artists. I was dealing with Koons Ford to buy a new GT500. After 4 months of emails back and forth, they finally agreed to msrp. So I went down to the dealer to close the deal and they offered me 10K under KBB for my mint trade in. I then went down to Richmond and got an msrp deal and KBB for my trade.
Yikes! I have a TRX Hellcat order in with them and this has me worried. I read about the slimy financing tactic where they require you to run your credit from TRX forum when you come to pickup (even if you have a check!?). Some other reports mention a good experience if you are aware of these things before hand. Glad to read reports like this so I wouldn't be caught off guard after driving 6-7 hours to play games . I only picked them because of location but on second thought I should have went with Cummings in KY.
So far, they have been extremely responsive with updates and any questions I have. From TRX forum, I think they are attempting to clean up their image a bit and not be so pushy/slimy. Nonetheless, I will report back on forums my experience (there is an ongoing thread on TRX forum to capture feedback). Wish me luck!