[704HellCat]

I think Koons is a bunch of ripoff artists. I was dealing with Koons Ford to buy a new GT500. After 4 months of emails back and forth, they finally agreed to msrp. So I went down to the dealer to close the deal and they offered me 10K under KBB for my mint trade in. I then went down to Richmond and got an msrp deal and KBB for my trade.

Yikes! I have a TRX Hellcat order in with them and this has me worried. I read about the slimy financing tactic where they require you to run your credit from TRX forum when you come to pickup (even if you have a check!?). Some other reports mention a good experience if you are aware of these things before hand. Glad to read reports like this so I wouldn't be caught off guard after driving 6-7 hours to play games . I only picked them because of location but on second thought I should have went with Cummings in KY.

So far, they have been extremely responsive with updates and any questions I have. From TRX forum, I think they are attempting to clean up their image a bit and not be so pushy/slimy. Nonetheless, I will report back on forums my experience (there is an ongoing thread on TRX forum to capture feedback). Wish me luck!

 

[704HellCat]

I will tell you my experience last fall with them We had ordered a 2022 Scat Pack, got on paper a decent deal, said financing with them wasn't required etc.

Car comes in, as they are getting it ready I told them I wanted them to give me their rate details so I could shop it with my credit union. So I finally get them to run the rates, comes back 3 percent higher then my credit union. I said ok, I need XYZ to give to my credit union and will be down with a certified check from the CU. Nope. They said they had never dealt with the credit union and refused to use them. So I asked about another bank I use. Nope same thing, never heard of them don't trust them.

Basically we went back and forth for 2 weeks and the only way they would agree to let me take the car was if I financed through them. So we walked, and they sat on that car for 3 months before they finally sold it.

This is just painful to read and hate to hear that. Here is the thread from TRX forum for reference: https://www.ram-trx.com/threads/koo...ad-of-the-experience.13566/page-7#post-294122 where a guy posted his experience live.

They also mention on the forum that financing is not required for their TRX deal here posted last Thursday https://www.ram-trx.com/threads/alert-2023-my-trx-to-close-at-end-of-month.15083/. I likely would have walked from the deal myself. However, I could easily refinance within the week at my credit union afterwards for a better rate. Begs the question, why do that to you unless they planned to just make more money on the car.