my kit was also missing multiple parts...plus one of the bolts was machined wrong....sounds like they have some quality issues on their end.....but the good news is they sent out the replacement parts and i had them the next day...super fast service
product seems high quality
install is difficult with big fingers.....by the last one you get the hang of it and it starts to go faster......
i strongly recommend the product...hopefully they got the bugs out of their packaging/missing parts issue