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Premium Member
Challenger SRT Hellcat
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Discussion Starter · #1 ·
I know this has been discussed before, but does anyone know the definitive answer?

Dealer wants a $5K deposit to pick up an order for a hellcat where the buyer backed out.

He says the deposit is non-refundable if I change my mind.

This is in Missouri if state law matters.

Thanks!
 

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Premium Member
Challenger SRT Hellcat
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3,257 Posts
I know this has been discussed before, but does anyone know the definitive answer?

Dealer wants a $5K deposit to pick up an order for a hellcat where the buyer backed out.

He says the deposit is non-refundable if I change my mind.

This is in Missouri if state law matters.

Thanks!
There can be a lot of variables to this order. What status is it in? If BX, how many in front of you with older VON dates? Is dealer in compliance with current allocation rules? Is dealer local? Are you dealing with a salesperson or top mgt/ownership? What is cars ETA? Help us help you...good luck
 

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Premium Member
Challenger SRT Hellcat
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11,026 Posts
Make it easy and plain as day for them. Force it in writing like my dealership did. If they can't get you a hellcat then refund your money. If you wrote that down and both parties sign it. Basically it's whatever you wrote both agree to in writing.
 

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Premium Member
Challenger SRT Hellcat
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491 Posts
Discussion Starter · #4 ·
There can be a lot of variables to this order. What status is it in? If BX, how many in front of you with older VON dates? Is dealer in compliance with current allocation rules? Is dealer local? Are you dealing with a salesperson or top mgt/ownership? What is cars ETA? Help us help you...good luck
Order is D status. Not sure how many in front of me or if the dealer is compliant with allocation rules. Dealer is in Missouri, Dealing with the General Manager.

Thanks!
 

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Registered
Challenger SRT Hellcat
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1,348 Posts
I would never put a deposit down as non-refundable, never ever ever ever ever.

Not $500, and sure as hell not $5k. Never.
 

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SSDD
Challenger SRT Hellcat
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2,286 Posts
So the buyer that backed out, did he already give them 5K for nothing?

So it's not even a custom order by you, you're basically already doing them a favor by taking somebody else's order, and they want you to agree to a non refundable deposit? Umm, no

How about "I give you a refundable deposit which you return if you don't get me a Hellcat, and in return I'll get it off your lot in less than 5 days so you're eligible again for allocation"

Like they are going to be stuck with it or something :rolleyes:
 

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Yep, its got a HEMI
Challenger SRT Hellcat
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5,193 Posts
Its" probably" refundable if they can not deliver a car or mutual release. But if you find another car or just want out they keep.
Just don't set the dates out forever for them. Pin them down and stick to those dates and deadlines.
 

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Browncoats Unite
Challenger SRT Redeye
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1,443 Posts
I know this has been discussed before, but does anyone know the definitive answer?

Dealer wants a $5K deposit to pick up an order for a hellcat where the buyer backed out.

He says the deposit is non-refundable if I change my mind.

This is in Missouri if state law matters.

Thanks!

Read the paperwork they want you to sign. If it's not printed on the paperwork, they can not change the contract by telling you something verbally. Call Missouri's consumer affairs office or attorney general's office and ask them about the law. If the law says one thing and you sign a paper saying something else, you have to follow what you sign. Don't sign anything you haven't read and fully understand. Please report back with your findings.
 

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Registered
Charger SRT Hellcat
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6,126 Posts
I wouldn't give them 5k for a deposit anyway, shape or form
 

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Premium Member
Challenger SRT Hellcat
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3,257 Posts
Order is D status. Not sure how many in front of me or if the dealer is compliant with allocation rules. Dealer is in Missouri, Dealing with the General Manager.

Thanks!
If its in D, then it doesn't matter how many in front of you as it has a VIN.....but you gotta have a way out in the deal. The only way I would give a non-refundable deposit is you get a refund if the car isn't delivered by a certain date....in this case perhaps June 1st. If they were local, I would seriously consider this. Because they are out of state, there might be more of a chance for them to play games.But YES, get it in writing and signed by ownership!!
 

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Premium Member
Challenger SRT Demon
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2,594 Posts
I would never put a deposit down as non-refundable, never ever ever ever ever.

Not $500, and sure as hell not $5k. Never.
What he said ^^^^

No way should you have to put down a non refundable deposit especially on such a hot car. If you back out he will have 20 others ready to buy. Run far and run fast.
 
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Challenger SRT Hellcat
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692 Posts
If I were the Dealer and a Customer wanted to order a car with odd or unusual features. I would demand an unrefundable deposit in the amount that the car may have to be discounted to be sold to another buyer.
Second, a reasonable unrefundable deposed, that will be applied to the purchase price, discloses to all that you are a serious buyer. Without this and assume that you have not established history with the Dealer, why should the Dealer waste their time and money?
 

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Premium Member
Challenger SRT Hellcat
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491 Posts
Discussion Starter · #16 ·
Thanks everyone for the tips and suggestions.

Me and General Manager came to an agreement of a $2K deposit, that is refundable at my request, if the car is not delivered within 2 months.

I was OK with this because the car was exactly how I would have ordered it and it is already in D status with VIN.

... and YES, I have it in writing!
 

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Premium Member
Challenger SRT Hellcat
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4,764 Posts
The only way I would leave a deposit is:
  • Refundable up until the point the car is issued a VIN and build is scheduled
  • Refundable if dealer cannot delivery the car for any reason
Anything else to me is not reasonable. State contract laws definitely vary.

What ever you do put it in writing so it is clear as day and there is no question.
 

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Premium Member
Challenger SRT Hellcat
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777 Posts
I picked up a challenger hellcat 200 miles away from my home. The next day I drove my hellcat to the local dealership to cancel my order and they did not want to refund my $3,000. After an hour I ended up with a 7/70000 warranty for my hellcat. I live in North Austin Tx.
 
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