[American Muscle]

Just got off the phone with SRT and the HC build date has been pushed back to 18 May. Okay I can stay on pins and needles for another week or two. But to top it off I got the brush off from the general sales manager at my dealership, who was suppose to send a letter to his Chrysler rep to get brass monkey wheels added to my build about a month ago, after a call to FCA in the sky. He can't remember but he thinks he sent it, and this is how a paying customer is treated. WTH! Car's not built yet [email protected]$$ and they were not an option when I placed my order. How frickin hard is it to swap out a set of rims. Damn not like I want a gold plated shifter, spinners and fuzzy dice on the mirror upon delivery by Justin Bieber. Sorry but that just irks me.

 

[B5 Blue]

My dealer said they call it in

 

[American Muscle]

When I called FCA about the change they called my dealership who in turn called me to verify that was indeed what I wanted. I said yes and the GM of sales said he would have to send a letter. I asked to send me a copy and nothing. When I spoke with the GM yesterday he stated that it was actually an email and that he couldn't remember if he sent it. Wait, couldn't remember IF he sent it and he has no record of the email, anywhere? That doesn't instill confidence in your customer relations. When I spoke with SRT they said it was still set to be built with the standard black wheels and they can't do anything to make a change. I placed my order back in Sept of last year.

 

[Harts]

When I called FCA about the change they called my dealership who in turn called me to verify that was indeed what I wanted. I said yes and the GM of sales said he would have to send a letter. I asked to send me a copy and nothing. When I spoke with the GM yesterday he stated that it was actually an email and that he couldn't remember if he sent it. Wait, couldn't remember IF he sent it and he has no record of the email, anywhere? That doesn't instill confidence in your customer relations. When I spoke with SRT they said it was still set to be built with the standard black wheels and they can't do anything to make a change. I placed my order back in Sept of last year.

Sounds like your Dealership has same issues as Lois Lerner at the IRS does.......just saying.....

 

[BAPTRICIAN NASTY707]

Just got off the phone with SRT and the HC build date has been pushed back to 18 May. Okay I can stay on pins and needles for another week or two. But to top it off I got the brush off from the general sales manager at my dealership, who was suppose to send a letter to his Chrysler rep to get brass monkey wheels added to my build about a month ago, after a call to FCA in the sky. He can't remember but he thinks he sent it, and this is how a paying customer is treated. WTH! Car's not built yet [email protected]$$ and they were not an option when I placed my order. How frickin hard is it to swap out a set of rims. Damn not like I want a gold plated shifter, spinners and fuzzy dice on the mirror upon delivery by Justin Bieber. Sorry but that just irks me.

Even if the order isn't changed your dealership should swap them for you! parts are parts after all!

 

[American Muscle]

I had the same thought but apparently they don't see it that way. So for grins and giggles I asked about what they would cost from the parts department. Hold onto your hats here. They quoted me $2200.....apiece. I had to clean my screen to make sure I read that email correct and that's before tax. I was a little confused as to why a $395 options would cost me close to $9500 to buy. I wonder how much a set of five spoke steel wheels would run me?

 

[Tannehill]

I had the same thought but apparently they don't see it that way. So for grins and giggles I asked about what they would cost from the parts department. Hold onto your hats here. They quoted me $2200.....apiece. I had to clean my screen to make sure I read that email correct and that's before tax. I was a little confused as to why a $395 options would cost me close to $9500 to buy. I wonder how much a set of five spoke steel wheels would run me?

They're actually $1900 a piece, so they even included some bloat in there to screw you

Even if they were $200 a piece, dealers aren't going to do this. I've tried it a couple times over the course of my car buying life, it's the main reason I never bought the 2011 CTS-V sedan I was looking at...they wouldn't even give me the polished wheels AT COST! So I told them to shove the entire deal out of spite.

Wheels bought as an option are always way lower than purchased individually through parts dept.

 

[American Muscle]

You know these mass produced wheels probably cost $200 to make. Even the genuine super snake alcoa wheels while they were still being made only carried a price of $485. Now you are bidding up 10k for scratch and dents just because they have super snake engraved in them. I hear you though. I've walked away from quite a few potential purchases because they seemed to think I had sucker tattooed across my forehead. They get a strange look on their face when I'd tell them this is a want not a need but this is a good buy, goodbye.

 

[DaddyBarlow]

I ordered my car in mid September, but in early December someone on the forum said they we going to open the gates for BM wheels. My dealer tried to change my order online a few times without luck. But finally the order went through, but they said that since there only a "number" of BM wheels available at that time, my build date may be a delayed because of it. At the time, I thought it seemed like a lot of effort just to change the wheel type...months before my build date came.

What color car did you order?

 

[American Muscle]

Jazz Blue with Sepia interior. I thought the BMs would really look good with the combination.

 

[DaddyBarlow]

I have that combo! I really the wheels those col

Jazz Blue with Sepia interior. I thought the BMs would really look good with the combination.

I have that combo! I like the wheels, but I think the black wheels will look good too. Jazz blue can look very dark some of the time and I think the black wheels would look real nice together.. A lot of the people that looked at my car said that they loved the color of the paint....but not even one person mentioned anything about the wheels...LOL!

I posted these pictures a few days...I'm not sure if you saw these or not.

 

[American Muscle]

I have that combo! I really the wheels those col


I have that combo! I like the wheels, but I think the black wheels will look good too. Jazz blue can look very dark some of the time and I think the black wheels would look real nice together.. A lot of the people that looked at my car said that they loved the color of the paint....but not even one person mentioned anything about the wheels...LOL!

I posted these pictures a few days...I'm not sure if you saw these or not.
View attachment 12119 View attachment 12120 View attachment 12121

Oh yes I saw those pics and that is just a great look in my book. Okay you have to tell me your secret on how you managed to get them.

 

[American Muscle]

So - your're in VON Hell (without a VIN) and you have a build date? Sounds like an alternate reality.

No I've had a vin since beginning of April. It does feel like I've been transported to Bizarro world and I don't remember signing up for the trip.