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You must have gotten the regular lot dealer employees. I had a similar short experience with them in the beginning when I accidentally emailed the main Koons email address instead of emailing Craig directly through the group buy contact. I had some goober who was flooding me with emails and not responding to any of my response emails, telling me that I should call him right now if I wanted to get one of these special cars!!!Yeah. I'm not sure if it's all Koons or if just the one I spoke with but the one in Vienna sucked me around pretty serious
Funny enough was that once I took delivery from Craig, I started getting emails from the same goober(s) who somehow learned I had "recently purchased a Hellcat in the area" and that I should sell it to them at their lot. They even offered me a very reasonable 75 cents on the dollar for my zero mileage Redeye. LOL