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Discussion Starter · #1 ·
So, I was driving the other day and my car hesitated to down shift slowing down to a stop . Didn’t think much of it , but then today it actually died on me . It sputtered like I was driving a stick and stalled making a right hand turn in the intersection . I put the car in park and restarted the car and it seemed to drive fine after that . I am a little concerned since it’s a brand néw car .. only 1700 miles on it . Has anyone had any similar experiences ? For what it’s worth I drive around in track mode (trans only ) most of the time ..
 

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2021 Charger Redeye WB
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113 Posts
So, I was driving the other day and my car hesitated to down shift slowing down to a stop . Didn’t think much of it , but then today it actually died on me . It sputtered like I was driving a stick and stalled making a right hand turn in the intersection . I put the car in park and restarted the car and it seemed to drive fine after that . I am a little concerned since it’s a brand néw car .. only 1700 miles on it . Has anyone had any similar experiences ? For what it’s worth I drive around in track mode (trans only ) most of the time ..
I've stalled mine twice in parking lots. A very brief and light pulse of throttle does it for me. No sputtering though, just engine RPMs drop to 0 and stay there lol
 

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Take it straight to the dealer and dump it in their laps.
Make sure to let them know you've taken pictures of the top speed recorded and the odometer.
Leave them with the black key.
Both of those moves will piss them off and they will not respect you or take care of your car. It's best to create rapport with the dealer. Besides, you can wreck the car with the Black Fob just as easily.

I know this because when they replaced my engine @ 7,600 miles, when I picked it up the Asst Svc Mgr told me they noticed I left them the Red Fob. The difference was huge.
 

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2020 Challenger Hellraisin Scat Pack.
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3,225 Posts
Take it straight to the dealer and dump it in their laps.
Make sure to let them know you've taken pictures of the top speed recorded and the odometer.
Leave them with the black key.
Yeah, like the techs don't know how to reset/clear the top speed reading.

As for the odometer I had my 2006 GTO in for service and the tech took the car out on his lunch break and thrashed it pretty good and yet only traveled 2 miles. I had a trip/data logger installed. From the data it was clear the tech did a number of launches from 0mph to speeds of over 90mph, and this was in a residential area with a posted limit of 30mph.
 

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Charger SRT 392
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I’ve been told by multiple hellcat/scat pack owners that you’re not supposed to drive around in track mode all the time. Apparently there’s some code the dealer can pull from your car that shows how often you drive in track mode and they can essentially void the warranty based off that. 1700 miles is kind of low for it to act like that, but hey what do I know?
 

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Yeah, like the techs don't know how to reset/clear the top speed reading.

As for the odometer I had my 2006 GTO in for service and the tech took the car out on his lunch break and thrashed it pretty good and yet only traveled 2 miles. I had a trip/data logger installed. From the data it was clear the tech did a number of launches from 0mph to speeds of over 90mph, and this was in a residential area with a posted limit of 30mph.
I took my TA in for a bad PCM and when i got it back it had 108 top speed and a bunch of 0-60 and 1/4 mile times. When i called the dealer about it they got pissed that i was accusing them of joyriding my car. I hadn't even been through the break in yet on it so it wasn't me. They would get valet mode if i had to take my car in now.
 

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2016 Challenger SRT Hellcat
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220 Posts
So, I was driving the other day and my car hesitated to down shift slowing down to a stop . Didn’t think much of it , but then today it actually died on me . It sputtered like I was driving a stick and stalled making a right hand turn in the intersection . I put the car in park and restarted the car and it seemed to drive fine after that . I am a little concerned since it’s a brand néw car .. only 1700 miles on it . Has anyone had any similar experiences ? For what it’s worth I drive around in track mode (trans only ) most of the time ..
My cat started hesitating downshifts and upshifts, in street mode, and had only 18k on the clock. Sometimes it felt like clutch slip feels in a manual when accelerating. Took it in, they found metal flakes in the trans. Swapped it under warranty. I race the car, they could see that, wasn't an issue. Hell my car was liveried they didn't care. They didn't give a s***. No questions. This was replaced during the 2020 pandemic. Just bring it in. Track mode does NOT void your warranty. If the dealer did try that, lawyer up. They won't win. It comes with the car, its usable. The car is literally advertised as a track and drag monster. It's meant to be enjoyed.
 

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2016 Challenger SRT Hellcat
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I’ve been told by multiple hellcat/scat pack owners that you’re not supposed to drive around in track mode all the time. Apparently there’s some code the dealer can pull from your car that shows how often you drive in track mode and they can essentially void the warranty based off that. 1700 miles is kind of low for it to act like that, but hey what do I know?
Yeah they can see if you've been driving it whatever mode, but it doesn't void the warranty. It's literally built into the car. It's like saying they could void your warranty simply by turning the car on. Nowhere in the owners manual does it say you cannot use track mode, or else you void warranty. They simply replace parts if they break. If they don't, that's when you lawyer up.

My car: blown diff, blown fuel rails, damaged trans, repaired steering rack. All warrantied, all after car was clearly being pushed towards its limits.
 

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I’ve noticed fuel quality makes a pretty big difference on mine. Seems to run a little rougher when cutting corners with grocery store fuel and not the usual Shell or Sinclair dino juice.
 

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Discussion Starter · #12 ·
My cat started hesitating downshifts and upshifts, in street mode, and had only 18k on the clock. Sometimes it felt like clutch slip feels in a manual when accelerating. Took it in, they found metal flakes in the trans. Swapped it under warranty. I race the car, they could see that, wasn't an issue. Hell my car was liveried they didn't care. They didn't give a s***. No questions. This was replaced during the 2020 pandemic. Just bring it in. Track mode does NOT void your warranty. If the dealer did try that, lawyer up. They won't win. It comes with the car, its usable. The car is literally advertised as a track and drag monster. It's meant to be enjoyed.
Yes , that’s what I’m saying . If the car hasn’t been tampered with , why would using modes that are built in from the factory void the warranty ? I should be able to drive it how I want for 60k miles without issue , at least , that’s what they’re guaranteeing … lol
 

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2016 Challenger SRT Hellcat
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Yes , that’s what I’m saying . If the car hasn’t been tampered with , why would using modes that are built in from the factory void the warranty ? I should be able to drive it how I want for 60k miles without issue , at least , that’s what they’re guaranteeing … lol
That's exactly right. It is what they guarantee. Anyone that got screwed by a dealer should pursue legal recourse.
 

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2020 Challenger Hellcat Redeye Wide Body
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If they didnt want you driving around in Track trans I dont think they’d allow it in the Custom config. It’s freely available in multiple modes. They’s prob have some software that prevented it sort of like if youre driving in M mode and forget to downshift, the trans will override you and do it anyway. I’m not buying the voided warranty deal for driving in Track trans. It’s my every drive double tap setting in Custom with the past three Challengers with zero issues.
 
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If they didnt want you driving around in Track trans I dont think they’d allow it in the Custom config. It’s freely available in multiple modes. They’s prob have some software that prevented it sort of like if youre driving in M mode and forget to downshift, the trans will override you and do it anyway. I’m not buying the voided warranty deal for driving in Track trans. It’s my every drive double tap setting in Custom with the past three Challengers with zero issues.
2021 Octane Red here, 3:09, no sunroof, rear seat delete and Red Laguna leather..
 

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So, I was driving the other day and my car hesitated to down shift slowing down to a stop . Didn’t think much of it , but then today it actually died on me . It sputtered like I was driving a stick and stalled making a right hand turn in the intersection . I put the car in park and restarted the car and it seemed to drive fine after that . I am a little concerned since it’s a brand néw car .. only 1700 miles on it . Has anyone had any similar experiences ? For what it’s worth I drive around in track mode (trans only ) most of the time ..
Sounds like the TCC (torque converter clutch) is not releasing properly, if it stays applied coasting down it’ll kill the engine just like a manual with the clutch still engaged, there can be many things that will cause this..they’ll more than likely throw software flashes and parts at it, then ultimately R&R the unit
 

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'23 Redeye Jailbreak
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I’ve been told by multiple hellcat/scat pack owners that you’re not supposed to drive around in track mode all the time. Apparently there’s some code the dealer can pull from your car that shows how often you drive in track mode and they can essentially void the warranty based off that. 1700 miles is kind of low for it to act like that, but hey what do I know?
Never heard of this. This is a Hellcat, not a Nissan GTR.
 

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Never heard of this. This is a Hellcat, not a Nissan GTR.
Agreed....sounds like someone along the line put their own spin on what is written in the supplement booklet..what it really says is drive it like you stole it, and a hundred bucks goes to the first guy that backs out their crank bolt
 

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Challenger SRT Hellcat
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So, I was driving the other day and my car hesitated to down shift slowing down to a stop . Didn’t think much of it , but then today it actually died on me . It sputtered like I was driving a stick and stalled making a right hand turn in the intersection . I put the car in park and restarted the car and it seemed to drive fine after that . I am a little concerned since it’s a brand néw car .. only 1700 miles on it . Has anyone had any similar experiences ? For what it’s worth I drive around in track mode (trans only ) most of the time ..
Hi Blackcattt,
Please be sure to keep us posted as you continue to monitor this. If you find yourself having to work with your dealer, we're more than happy to get you connected with case specialists who can work alongside your dealers to explore all potential solutions. Please don't hesitate to send us a private message for further assistance.

Rob
Dodge Cares
 

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Agreed....sounds like someone along the line put their own spin on what is written in the supplement booklet..what it really says is drive it like you stole it, and a hundred bucks goes to the first guy that backs out their crank bolt
I personally think people try to assume what goes on at one manufacturer, goes on at others. For example, the GTR EULA/Warranty contract is onerous. Failing to do oil changes cancels the warranty, activating launch control at the wrong time (I honestly forget what the stipulation here is, but it's like using launch control near a race track throws a hidden code, and if the owner doesn't come in for a post track inspection = warranty voided). Similar to the previous, high RPM events get logged, and if the system detects high RPM events near a race track, warranty voided if you don't get the post track inspection.

Dodge has our infamous P1400 code that invalidates the warranty if the PCM is tampered with. In contrast, Ford could care less. A modified tune/PCM will invalidate part of the warranty, but Ford's contract is actually pretty friendly. They allow for modifications and will invalidate affected modules, so you don't usually lose all your warranty.

Overall, Dodge's warranty seems to be fair. We're covered on a race track. NIssans and Fords are not (not sure about the GT500). GM tends to be a bit of an outlier. While most manufacturers make warranty decisions at the top level, many GM dealerships have wide latitude as to what they can blanket accept without prior manufacturer approval. You still need ultimate approval for things like a blown engine, but for minor issues, many dealerships can give warranty approval locally. Ford used to be this way as well, but that changed about 10 years ago.
 
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