SRT Hellcat Forum banner
181 - 200 of 241 Posts
Yikes...probably no big deal. Wouldn't of wanted that in the sump on track day.
It was in the sump on track day at least once.

The saving grace is I change my oil quite frequently, so it was at least very clean.
 
Had an email from dealership for 5 oil changes $125. Went to get it and the deal had lapsed but they had one that was 4 for $70. So i took it. Im beginning to think i got 5w-20. Maybe i need to call. I didnt tell them what to put in but jeez I said its a hellcat. Youd think the dealership would know what to use. Probably missed the oil in the cooler too.
 
I get emails from local dealers on a regular basis, every one of them says Synthethic blend...the fine print says increased cost for full synthetic and more than 5 quarts.
 
The ONLY debate/discussion here is whether using anything other than the 'recommended' oil could impact warranty coverage. There is no debate that other oils will protect the engine.

So why doesn't an owner with warranty e-mail SRT about this and get their response in writing? And end the debate once and for all.
 
The ONLY debate/discussion here is whether using anything other than the 'recommended' oil could impact warranty coverage. There is no debate that other oils will protect the engine.

So why doesn't an owner with warranty e-mail SRT about this and get their response in writing? And end the debate once and for all.
Because people like to debate. It's the internet lol
 
Because people like to debate. It's the internet lol
...and, what one person from SRT tells you might be different from what another one tells you. There seems to be no way to get an official declaration.
 
...and, what one person from SRT tells you might be different from what another one might tells you. There seems to be no way to get an official declaration.
Does anyone need to actually guess what any of the corporate lawyers or actuaries would say? (correct or not, since afaik it's not been tested in court yet...)
 
The ONLY debate/discussion here is whether using anything other than the 'recommended' oil could impact warranty coverage. There is no debate that other oils will protect the engine.

So why doesn't an owner with warranty e-mail SRT about this and get their response in writing? And end the debate once and for all.
Great idea....except that the only thing you'll get is a quick cut-and-paste from the owner's manual on the return letter followed by "and if you have any further concerns please let us know"!!

-I doubt they would address or acknowledge that ANY other oil aside from what they recommend could be used. That would infringe on the deal they have with Pennzoil.
 
The ONLY debate/discussion here is whether using anything other than the 'recommended' oil could impact warranty coverage. There is no debate that other oils will protect the engine.

So why doesn't an owner with warranty e-mail SRT about this and get their response in writing? And end the debate once and for all.
I don't think Dodge (and this is true of other car makers as well) want to be nailed down on what other oils could or could not void the warranty.

If Dodge said "Oh, Brand X is ok", then that point on Dodge would be responsible for monitoring Brand X oil to ensure it remained ok, that its make up, quality control, etc. remained at whatever level they were at when Dodge said it was ok to use Brand X. Now multiply Brand X by 10 or even 100. Also, if Dodge offered that Brand X, Brand Y is ok, people being human would tend to believe that well, in that case Brand Z and Brand W are ok too.

Might add too that every bottle of oil I have looked at while under "Applications" one can read the oil meets this standard, that standard, can be used in turbo-charged engines to riding lawn mowers, blah blah blah, there is always a qualifier at the end. Here's a sample: "Always consult your owner’s manual to check recommended viscosity grade and specifications for your particular vehicle."

The above quoted line just happens to be from a bottle of Mobil 1 0w-40 oil. In the case of Dodge this oil is *not* mentioned in the owners manual so I don't consider using Mobil 1 0w-40 oil, even though as I have mentioned I ran this oil in a number of car engines including a VW TDi, Pontiac GTO, Boxster, Cayman S, Porsche 996 Turbo. for a combined mileage of around 670,000 miles with not one internal engine problem in any way related to the oil and if I got another car for which this oil was approved to use I'd use this oil in a heartbeat.

Here's the section on engine oil from 5th edition of the owners manual I use for my Challenger Hellcat:

Engine Oil Selection

For best performance and maximum protection under all types of operating conditions, the manufacturer only recommends full synthetic engine oils that meet the American Petroleum Institute (API) categories of SN.

The manufacturer recommends the use of a full synthetic SAE 0W-40 engine oil or equivalent meeting the requirements of FCA Material Standard MS-12633.

Engine Oil Viscosity

Use Pennzoil Ultra Platinum 0W-40 engine or equivalent Mopar oil meeting the FCA Material Standard MS-12633 for use in all operating temperatures.

The engine oil filler cap also shows the recommended engine oil viscosity for your engine. For information on engine oil filler cap location, refer to “Engine Compartment” in this section for further information.

Synthetic Engine Oils

You may use synthetic engine oils provided the recommended oil quality requirements are met, and the recommended maintenance intervals for oil and filter changes are followed.

Synthetic engine oils which do not have both the engine oil certification mark and the correct SAE viscosity grade number should not be used.

Materials Added To Engine Oil

The manufacturer strongly recommends against the addi- tion of any additives (other than leak detection dyes) to the engine oil. Engine oil is an engineered product and its performance may be impaired by supplemental additives
.

There is no Brand X, or Y, or Z listed.

The only oil that is specifically named as being ok to use is Pennzoil Ultra Platinum 0w-40 oil.

Since I have no problem getting this oil: The dealer appears to have an ample supply whenever I take my car in for an oil change; and the cost is not prohibitive -- the oil is discounted to around $6/quart and the last oil change the oil (and the labor) was free; I just use this oil and don't bother to worry about what other oils I could use.

I see no reason to use my Hellcat as a test bed to try to come up with a suitable alternative. Even if I used another oil this does not provide me with sufficient authority for me to make any recommendation regarding alternative oils.

All I can in all honesty do is just recommend one use the oil or oils Dodge says to use, oils that meet Dodge's standards.
 
-I doubt they would address or acknowledge that ANY other oil aside from what they recommend could be used. That would infringe on the deal they have with Pennzoil.
No they probably wouldn't since it says in the warranty book that your warranty can be voided by using fuels, oils and lubricants other than those recommended in your Owners Manual.




Sent from my SM-N920T using Tapatalk
 
Image
Image
Image
Even if it was free I’d still do it myself as I trust my vehicles care to no one. Not to wash them even let alone fix (yea right) or even do something as simple as change the oil as no telling what happens behind the curtain unless you stand there and watch and then what’s the point? Spend a hour to 2 to have it done or do it myself in 30 minutes or less and know exactly what was done and used. I use a jet black clean pan and inspect what’s in the bottom and use a filter cutter to open every filter and see what’s in it which 99.9% of the time is nothing but “I gotsta know” lol and the time spent let’s me know what the blood of the beast is looking like, that alone is worth every minute. I have 7 cars in the family and do maintain and repair every one of them, right down to today starting up a replacement engine in my boys RX8 which was no picnic but done right.
 
View attachment 502237 View attachment 502239 View attachment 502241 Even if it was free I’d still do it myself as I trust my vehicles care to no one. Not to wash them even let alone fix (yea right) or even do something as simple as change the oil as no telling what happens behind the curtain unless you stand there and watch and then what’s the point? Spend a hour to 2 to have it done or do it myself in 30 minutes or less and know exactly what was done and used. I use a jet black clean pan and inspect what’s in the bottom and use a filter cutter to open every filter and see what’s in it which 99.9% of the time is nothing but “I gotsta know” lol and the time spent let’s me know what the blood of the beast is looking like, that alone is worth every minute. I have 7 cars in the family and do maintain and repair every one of them, right down to today starting up a replacement engine in my boys RX8 which was no picnic but done right.
Some of us for various reasons are unable to service our own cars. Years ago I did all my own servicing - even rebuilt two engines in my garage -- and did servicing for some family members and friends but I just don't have the time or place to work cars now.

Good reliable dealer servicing is a must for me. If I can't depend upon the dealer properly servicing my Hellcat in this case I'll dump the Hellcat in a NY second and buy another car. (The Mini dealer servicing of my JCW has been superb. I could just get another JCW or perhaps a new 2020 GP.)

While I need at least one car, and prefer to own two cars, I don't need a Hellcat especially if Dodge dealer servicing is inept. And in the past I have dumped cars for lousy servicing. Finally got tired of Ford (among other things dealers did wrong) improperly filling my '96 Mustang GT engine with too little oil. Every time nearly it came back with just 5 quarts instead of the called for 6 quarts. My VW Golf TDi which was a fine car but VW servicing sucked. One time I had the car in for a new timing belt and the use once engine mounting bolts were reused and failed and the engine damn near fell out of the car. Ditto my Pontiac GTO. A good car lots of fun, but every time I had it in the techs would hot rod the heck out of it -- I had a data logger which recorded this behavior. I got rid of the Mustang, the Golf, and the GTO and since have spent over several hundred thousand dollars on car purchases alone and not one dime on a Ford, VW or GM product.
 
Does anyone need to actually guess what any of the corporate lawyers or actuaries would say? (correct or not, since afaik it's not been tested in court yet...)
I will say this: I give the auto manufacturers some credit because there are many instances where I believe they would be completely justified in slapping a big fat "DENIED" on some of these claims and yet they don't do it. (Sometimes it's so bad it pisses me off that they don't deny it - because it later seems unfair - a claim for a new motor blown on the highway between LA and LV, the second one claimed on the same owner, gets approved and another customer will have an electronics claim denied.) They'll justify it as "good will" or "cost avoidance" or things like that, but what they're really doing is being good guys. Sad part is, on occasion, the the folks who stick their necks out like that get in trouble. It is unfortunate.
 
Some of us for various reasons are unable to service our own cars. Years ago I did all my own servicing - even rebuilt two engines in my garage -- and did servicing for some family members and friends but I just don't have the time or place to work cars now.

Good reliable dealer servicing is a must for me. If I can't depend upon the dealer properly servicing my Hellcat in this case I'll dump the Hellcat in a NY second and buy another car. (The Mini dealer servicing of my JCW has been superb. I could just get another JCW or perhaps a new 2020 GP.)

While I need at least one car, and prefer to own two cars, I don't need a Hellcat especially if Dodge dealer servicing is inept. And in the past I have dumped cars for lousy servicing. Finally got tired of Ford (among other things dealers did wrong) improperly filling my '96 Mustang GT engine with too little oil. Every time nearly it came back with just 5 quarts instead of the called for 6 quarts. My VW Golf TDi which was a fine car but VW servicing sucked. One time I had the car in for a new timing belt and the use once engine mounting bolts were reused and failed and the engine damn near fell out of the car. Ditto my Pontiac GTO. A good car lots of fun, but every time I had it in the techs would hot rod the heck out of it -- I had a data logger which recorded this behavior. I got rid of the Mustang, the Golf, and the GTO and since have spent over several hundred thousand dollars on car purchases alone and not one dime on a Ford, VW or GM product.
While others have their own opinions of how cars are serviced at dealers, I agree with you. Some people don't trust mechanics to open their trunk let alone do their own oil change, which is quite sad honestly. I know two mechanics at my Dodge dealership that can run circles around most techs in anything automotive related. I trust them to work on my vehicles if I can't do it myself, being time or space or tool related. Not all mechanics are cut from the same piece of fabric. Some actually know exactly what they are doing.
 
While others have their own opinions of how cars are serviced at dealers, I agree with you. Some people don't trust mechanics to open their trunk let alone do their own oil change, which is quite sad honestly. I know two mechanics at my Dodge dealership that can run circles around most techs in anything automotive related. I trust them to work on my vehicles if I can't do it myself, being time or space or tool related. Not all mechanics are cut from the same piece of fabric. Some actually know exactly what they are doing.
I agree...just like any other profession. Got to find the great ones...that is the trick.
 
Image
Image
Image

Here’s the dealer oil change on my Cat before I bought her. A really BIG dealership that covers multiple brands including Masssrati and Alhpa Romeo, this oil only 200 miles since it was supposedly changed. I doubt they changed it, and a crap STP filter, I’ll be calling them tomorrow. Hence why I do it myself. Service SUCKS any more.
 
181 - 200 of 241 Posts