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Dealer says order is in production, Dodge says order is Scheduled?

1948 Views 11 Replies 7 Participants Last post by DeAmazing1, 10 mo ago

LuciferB5

Discussion Starter · 10 mo ago

2 weeks ago I was informed by my dealer that my Jailbreak had started to production with a ship date of August 28th. However, the live tracking website say my car is still only scheduled. I also used the live chat where I was told the car had not started production. So who would know more in this situation?

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DeAmazing1

· #8 · 10 mo ago

LuciferB5 said:
2 weeks ago I was informed by my dealer that my Jailbreak had started to production with a ship date of August 28th. However, the live tracking website say my car is still only scheduled. I also used the live chat where I was told the car had not started production. So who would know more in this situation?
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So did your dealer turn out to be right ? I’m going thru the same thing.

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DeAmazing1

· #10 · 10 mo ago

LuciferB5 said:
Called my dealer and they assured me they were told directly from Brampton that my car was in production. Tracker still says scheduled though.

So I called my dealer as well to follow up with status of car. Dealer told me that it was updated on 8/3 & is showing a ship date for 8/20. Tracker is still showing scheduling. SMH Im hoping the dealer info is accurate.

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DeAmazing1

· #12 · 10 mo ago

Vet Rider said:
Yeah dealer will always have the most up to date info. Dodge statuses always lag behind by a week or more.

This is good stuff to know. Thanks 🤙 I will follow up with my dealer on 8/22

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