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Dealership kept driving my car while overheating

1206 Views 9 Replies 9 Participants Last post by baabootoo, 9 mo ago

goMANgogo

Discussion Starter · 10 mo ago

I noticed my car was overheating. It got up to 230° And once I noticed that I put it in neutral and let the air cool my car down a little bit. I had my car towed to the dealership for some work. They informed me that my water pump is out. After they fix the water pump they drove my car and said it was still overheating. The dealership said that they were bringing my car in again to diagnose at a later time. The next day I text to Dealership and they informed me that a technician took the car out again to make sure it was overheating. Some time went by and they informed me that the head gasket is blown. I feel like they drove my car a couple more times than necessary and they caused that damage. I could just see someone 10 miles away from the dealership and my car is overheating and they are worried about getting back so they don’t stop. I need advice!! Car is a 19 hellcat challenger with 20,000 miles

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Slowpoke387

· #4 · 10 mo ago (Edited)

To be fair I’m not sure you can win that fight. There’s no way you can prove that you yourself didnt smoke the head gasket. They have no way of knowing how long or short you drove it while overheating. While you probably didnt cause it they have no way to know. Car came in with a bad pump and had already overheated before arriving. If it were my shop I wouldve had them pressure test the system before letting it go out on the road for testing to cover our asses but I’m not sure that will matter in the end.

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