I would let Tammie and the team know who it was on this site and have him banned as a member, we don't need two faces like that on our site.
Next I would get the post to higher ups at Dodge and show them the post he deleted.
Its sad a purchase for 70k depending on the over sticker or not and these jacka#$% won't flip for a new splitter that at there wholesale is not a lot. And the money doesn't even come out of the shyster salesman and managers pocket.
I guess they never heard of customer service, as hard as they covered it up, it would have been a lot easier to fix it for you.