I contacted Craig right after Thanksgiving, he simply replied “build the car on Dodge.com and forward the link”. Craig came back with a quote that almost exactly matched NADA invoice -5% plus $899 processing plus a $128 VA tax. Gave him a $1k cc deposit got the VON minutes later. Not including NH registration, the net came to 7.7% off MSRP. Good deal!
Since Dec 4, Dodge had a substantial price increase. They also started offering a $1k incentive. AND Koons upped their discount from 5% to 6% off invoice. So what happens to my deal?!?!?
Koons held the original quoted price, applied the $1k factory incentive, AND increased my discount to 6% off invoice!!! Bottom line was a bit better than 12.1% under sticker price!!!
Koons received the car 3/18, wife and I flew down 3/24, closed the deal, stayed at the hotel across the street, had a nice dinner and drove home next morning.
Craig is a very busy high energy guy juggling a lot of customers, getting lots of emails, doesn’t have much time for socialization. Koons runs like a factory, you need to sit, listen, sign, pay, and you might get a few minutes of small talk while some of the other guys are working on paperwork. He said he tries to help customers during the buying process, but I think Koons is best for us who know exactly what we want and have already researched our questions before contacting him.
BTW: Koons requires that you pay your state reg fee to them and they apply for reg and title then mail the plates to you. They send you home with VA temp plates. My DMV has a calculator to find your reg fee even before you buy a car. It came within 1% of what Koons billed (Koons was lower than the DMV calculator). It appears there was no charge for the temp plates or service fee for registering the vehicle.
I don’t understand the negative posts I have read about Koons so I felt obligated to share my experience. When I am ready to buy a new truck, I’m going back!
Some of you old guys may remember Soupy Sales, he might have said something like:
Show me someone who doesn’t like Koons…
…And I’ll show you someone who didn’t buy from Koons and paid waaay too much at another dealer!
Since Dec 4, Dodge had a substantial price increase. They also started offering a $1k incentive. AND Koons upped their discount from 5% to 6% off invoice. So what happens to my deal?!?!?
Koons held the original quoted price, applied the $1k factory incentive, AND increased my discount to 6% off invoice!!! Bottom line was a bit better than 12.1% under sticker price!!!
Koons received the car 3/18, wife and I flew down 3/24, closed the deal, stayed at the hotel across the street, had a nice dinner and drove home next morning.
Craig is a very busy high energy guy juggling a lot of customers, getting lots of emails, doesn’t have much time for socialization. Koons runs like a factory, you need to sit, listen, sign, pay, and you might get a few minutes of small talk while some of the other guys are working on paperwork. He said he tries to help customers during the buying process, but I think Koons is best for us who know exactly what we want and have already researched our questions before contacting him.
BTW: Koons requires that you pay your state reg fee to them and they apply for reg and title then mail the plates to you. They send you home with VA temp plates. My DMV has a calculator to find your reg fee even before you buy a car. It came within 1% of what Koons billed (Koons was lower than the DMV calculator). It appears there was no charge for the temp plates or service fee for registering the vehicle.
I don’t understand the negative posts I have read about Koons so I felt obligated to share my experience. When I am ready to buy a new truck, I’m going back!
Some of you old guys may remember Soupy Sales, he might have said something like:
Show me someone who doesn’t like Koons…
…And I’ll show you someone who didn’t buy from Koons and paid waaay too much at another dealer!