[Verdierd]

Hey guys, did a quick search but didn’t see anything. If there’s a thread somewhere just tell me what to look for.

Anyways… anyone ever heard of this… My Hellcat is off the line and loaded onto the train and Dodge sends it to Winnipeg instead of my dealer! It’s coded to the dealer but they admit it was mis-shipped by them. But here’s the kicker—they’ve known for a month but haven’t done anything to get it back on track. In fact, they claim even though they made the mistake it’s not their problem to fix it. Chrysler rep claims it’s being worked on but it hasn’t moved in a month

My dealer is blown away, says he’s never seen it happen in 20 years. My buddy who works for Nissan corporate says the same thing.

Anybody have ANY idea who I or the dealer could call to get this moving? I just want the car and they already cashed my check so I basically gave dodge an interest free loan.

 

[Slidd]

It definitely happens as there is a status code for it, KZOE and I'm sure they're working on getting it back on track.

As far you already paid for it, don't understand that, how can a dealer sell a car he doesn't have possession of? Also your money goes to the dealer not Dodge and the dealer pays Dodge (FCA), that's how it works.



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[riddic99]

Send dodge a bill for the "interest free loan"



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[Radride]

How can they cash a cheque for a item you haven't received? I would put a stop payment on that money.

R.K.

 

[GBLWRMR]

My car was reported as "lost in shipping" by the sales rep to the dealer. It took 4 weeks to "find" in a shipping yard outside of DC. Again, reported by the dealer/sales rep. I would think that with the custody transfer process and scans in and out that it shouldn't happen often.. But humans are still involved so shit happens.

And as mentioned, it isn't your car until you pay and sign for it. Maybe your deposit has been cashed?

 

[zaimer]

Unless you're referring to a deposit, the check part of this story makes zero sense. No (legitimate) dealership is going to finalize a deal until the vehicle has been landed, PDI'd, etc.

 

[Vet Rider]

Unless you're referring to a deposit, the check part of this story makes zero sense. No (legitimate) dealership is going to finalize a deal until the vehicle has been landed, PDI'd, etc.

100% wrong. Once they have an invoice, they can do whatever they want with it. If they pre-sell the car, there is nothing stopping them doing that. A lot of people do this with the camaros. That way they can activate onstar and actually track their car's position through the onstar app as it leaves the factory and moves about on rail cars and transport trucks. This is popular with the vette guys too.

But once the dealer gets the invoice from the factory, they can get you financed on it and bill out the deal easily. Especially to secure special interest rates or rebates.

 

[Verdierd]

Believe me I’m befuddled. I put a deposit down to secure the car and then went to the dealer to sign the papers. Signed the contract, gave them a check and went about my day. I didn’t expect them to cash the check until the car landed, which was (at the time) “any day now”. Now all the dates are passed and there is no vehicle. If I thought I could find another one I’d call a lawyer but I feel a bit bent over a barrel here.

 

[Vet Rider]

Believe me I’m befuddled. I put a deposit down to secure the car and then went to the dealer to sign the papers. Signed the contract, gave them a check and went about my day. I didn’t expect them to cash the check until the car landed, which was (at the time) “any day now”. Now all the dates are passed and there is no vehicle. If I thought I could find another one I’d call a lawyer but I feel a bit bent over a barrel here.

Yeah you shouldnt have paid for the car ahead of time. Thats on you. Not the dealer. It would be in up to their kindness to unravel the deal if its not too late. As in has the title work been completed, which it very well could have been by now. That car is yours my man. Just wait it out. It will be worth it.

 

[Verdierd]

Yeah you shouldnt have paid for the car ahead of time. Thats on you. Not the dealer. It would be in up to their kindness to unravel the deal if its not too late. As in has the title work been completed, which it very well could have been by now. That car is yours my man. Just wait it out. It will be worth it.

I mean they shouldn’t have cashed the check in my opinion but I completely hear what you’re saying. I still want the car, I just want someone to light a fire under someone in Canada to get the dagum thing moving. Seems like no one really cares at this point.

 

[Vet Rider]

I mean they shouldn’t have cashed the check in my opinion but I completely hear what you’re saying. I still want the car, I just want someone to light a fire under someone in Canada to get the dagum thing moving. Seems like no one really cares at this point.

Its really not that nobody cares. Its that transport services for basically everything goods wise is goofed up still. Getting a rail car or transport truck in a timely manner is the issue. Even in a perfect scenario for you, its going to take longer to get that car from Brampton to your dealer than it would have 3 years ago before the china virus.

The unhappy truth is that the car is going to sit until they can fill a truck to move it again. Or same with a railcar. They arent going to throw yours on a truck by itself no matter how badly they messed up. You can call Dodge SRT CS and try to get them to give you an extended warranty for free or a maintenance package for free or maybe a check back for a month's worth of what a car payment would be - not sure if you financed it. But yeah its just going to take time. My 21 charger sat half built for 8 weeks through three separate shutdowns when It was going through the process.

THEN, it went into KZLD status which means long delay at the distribution area outside of brampton. It sat there for 27 days.

 

[zaimer]

100% wrong. Once they have an invoice, they can do whatever they want with it. If they pre-sell the car, there is nothing stopping them doing that. A lot of people do this with the camaros. That way they can activate onstar and actually track their car's position through the onstar app as it leaves the factory and moves about on rail cars and transport trucks. This is popular with the vette guys too.

But once the dealer gets the invoice from the factory, they can get you financed on it and bill out the deal easily. Especially to secure special interest rates or rebates.

Legitimate as in making the wiser decision. I've ordered about a dozen vehicles, across several manufacturers/dealerships. The option to finalize a deal was not only not offered, it was PROHIBITED. Who would be stupid enough to go through with that additional liability, and for no reason.

What happens if the vehicle arrives damaged? What if a mistake were made on an order spec? If the vehicle is financed, who gets to eat the months of interest? Suppose the car is in a repair shop waiting on parts for months on end (particularly during historical supply constraints we are facing).

Most of the FCA (Stellantis) vehicles have to have their services activated for the app tracking to function, which 99% of the time cannot/will not be completed until the unit lands at the selling dealership.

 

[Vet Rider]

Legitimate as in making the wiser decision. I've ordered about a dozen vehicles, across several manufacturers/dealerships. The option to finalize a deal was not only not offered, it was PROHIBITED. Who would be stupid enough to go through with that additional liability, and for no reason.

What happens if the vehicle arrives damaged? What if a mistake were made on an order spec? If the vehicle is financed, who gets to eat the months of interest? Suppose the car is in a repair shop waiting on parts for months on end (particularly during historical supply constraints we are facing).

Most of the FCA (Stellantis) vehicles has to have their services activated for the app tracking to function, which 99% of the time cannot/will not be completed until the unit lands at the selling dealership.

Lots of opinions in your post, not many if any facts.

Actual facts are the car can be billed out with just the invoice in the dealer's possession. Thats a fact. Now if the dealer decides they dont want to do business like that, or the customer thinks its too risky to buy a new car sight unseen, thats all up to those parties. But its not illegal, or prohibited by any law or policy.

Just like you arent required to drive said vehicle. In the case of these types of vehicles, most dealers wont let you drive them until they have a deal on them. One you likely wont be able to back out of.

So please, save the world some heartache and delete your opinions before someone googles this topic and thinks you are right...

Oh and PS, I had my car added to my mopar account and Jake had it activated before my car landed. I was able to see where it was on the last few legs before it got to DC. And I hadn't even been billed out yet. And this was the same with my ZL1 I just got a few months ago.

 

[zaimer]

Lots of opinions in your post, not many if any facts.

Actual facts are the car can be billed out with just the invoice in the dealer's possession. Thats a fact. Now if the dealer decides they dont want to do business like that, or the customer thinks its too risky to buy a new car sight unseen, thats all up to those parties. But its not illegal, or prohibited by any law or policy.

Just like you arent required to drive said vehicle. In the case of these types of vehicles, most dealers wont let you drive them until they have a deal on them. One you likely wont be able to back out of.

So please, save the world some heartache and delete your opinions before someone googles this topic and thinks you are right...

Oh and PS, I had my car added to my mopar account and Jake had it activated before my car landed. I was able to see where it was on the last few legs before it got to DC. And I hadn't even been billed out yet. And this was the same with my ZL1 I just got a few months ago.

Where did I mention anything being illegal? Prohibited does not always mean by law, but one could argue questionable practices could be prohibited by (dealership) policy.

 

[Verdierd]

Its really not that nobody cares. Its that transport services for basically everything goods wise is goofed up still. Getting a rail car or transport truck in a timely manner is the issue. Even in a perfect scenario for you, its going to take longer to get that car from Brampton to your dealer than it would have 3 years ago before the china virus.

The unhappy truth is that the car is going to sit until they can fill a truck to move it again. Or same with a railcar. They arent going to throw yours on a truck by itself no matter how badly they messed up. You can call Dodge SRT CS and try to get them to give you an extended warranty for free or a maintenance package for free or maybe a check back for a month's worth of what a car payment would be - not sure if you financed it. But yeah its just going to take time. My 21 charger sat half built for 8 weeks through three separate shutdowns when It was going through the process.

THEN, it went into KZLD status which means long delay at the distribution area outside of brampton. It sat there for 27 days.

Yeah I’ll be interested to see what happens. If they have to wait to fill a rail car or a truck it’ll be a year at this point, there’s just nothing going to Brampton from Winnipeg. I’m fine waiting a bit for it, but it’s already been sitting there a month. Someone does need to do something to make it right though.

 

[GBLWRMR]

Again, sounds like a deposit, not a purchase. The "contract" is that you are locked into that car or loose your deposit. They cashed it because $1,000 check is not $1,000 deposit. It's worthless paper until cashed.

 

[MJS73]

<space reserved for the obligatory "time to a call a lawyer" post>

 

[Verdierd]

Again, sounds like a deposit, not a purchase. The "contract" is that you are locked into that car or loose your deposit. They cashed it because $1,000 check is not $1,000 deposit. It's worthless paper until cashed.

It was more like $30,000 and I signed all the papers. I gave them a deposit and then signed the paperwork to include the financial paperwork. They’re separate. Yes I’m an idiot for trusting it was “any day now” but don’t tell me you know the details of what I signed unless you’ve seen the papers. I’m not trying to be a douche but I’m asking for help not someone telling me I’m dumb. I already know that.

 

[Squidvicious]

I can't tell if you have paid for the entire car, but if you had, is there anything stopping you from going to get it.

 

[Bobo]

Wish I could help, I work for the company and my SS sat for a month and a half in a rail yard. Once they leave the factory they are the responsibility of the transporter and not Stellantis. They really do not have any control over the shipping process, I wish they did. I have really good contacts and still could not get it moving.
Best of luck and I hope your car arrives soon but it's most likely a waiting game. It will just show up one day when you least expect it.