[fltru103]

Yesterday was time to do my first service. I clicked over a 1000 miles and the sun was shining, so it was time before the snow starts flying and the salt is spread on the roads.
My first observation was that the dealer installed those brake air ducts when prepping the car. Good, right ?
Except I could see they removed the belly pan and used the new mechanic ( Magilla Gorilla ) to tighten those little bolts holding the belly tray on. Then I noticed some small "drippings" coming though the hole below the oil filter. I assumed it was leaking a little and old Magilla Gorilla must have tightened the filter. It took me 30 minutes and 2 different filter wrenches before I got the mangled filter off. The O ring gasket was stuck tight to the filter base. ( Yes, it was the factory original. )
Then I moved to the rear. I had a noise previously and found a bracket missing it's bolt holding it to the vehicle. A dangling bracket that was rattling against the rear muffler / resonator. This time I wanted to inspect the other side. That bolt was finger tight and about ready to fall out. Glad I checked, then I proceeded to tighten all the bolts in that area.
Somebody on the Brampton assembly line was a little lax that day.
Great car that has a dual personality.
I think I'll keep it for a while

 

[Dennis H]

Good job. Good thing you went downstairs for a thorough inspection. Mine is a pre Covid build date of 12/2019. I found none of the above. Filter was tight bit eventually came off by hand along with the gasket. Kudos for checking. Belly pan bolts don’t need that much torque. Keep an eye on things the first 100 miles now. Guys who have the dealer do oil changes never discover or become aware of these things. My Dealer did not install the air deflectors. I did not drain the cooler. Too many push pin fasteners to mess up. Just over 6 1/2 quarts shows full on dipstick. That’s what I’m running.

 

[baabootoo]

Wow, ugly. I bought mine used and found just the opposite. The filter was just snug, but the smaller one NOT the SRT. Secondly, the drain plug was so tight, it took a long breaker bar to carefully remove it. It had deformed the plug gasket also. The dealer DID step up and send me a new plug, filter, and 8 quarts of oil!

 

[Dennis H]

Race Ramps work good. Not cheap.

 

[Dennis H]

The smaller WIX 899 is a good filter too.

 

[GOING TO HELL 19]

Yesterday was time to do my first service. I clicked over a 1000 miles and the sun was shining, so it was time before the snow starts flying and the salt is spread on the roads.
My first observation was that the dealer installed those brake air ducts when prepping the car. Good, right ?
Except I could see they removed the belly pan and used the new mechanic ( Magilla Gorilla ) to tighten those little bolts holding the belly tray on. Then I noticed some small "drippings" coming though the hole below the oil filter. I assumed it was leaking a little and old Magilla Gorilla must have tightened the filter. It took me 30 minutes and 2 different filter wrenches before I got the mangled filter off. The O ring gasket was stuck tight to the filter base. ( Yes, it was the factory original. )
Then I moved to the rear. I had a noise previously and found a bracket missing it's bolt holding it to the vehicle. A dangling bracket that was rattling against the rear muffler / resonator. This time I wanted to inspect the other side. That bolt was finger tight and about ready to fall out. Glad I checked, then I proceeded to tighten all the bolts in that area.
Somebody on the Brampton assembly line was a little lax that day.
Great car that has a dual personality.
I think I'll keep it for a while

I guess that's why we don't pay $125k plus for these things.

 

[Slidd]

Issue with the filter is more about the engine plant installing them dry, a 93 mm 15 flute filter wrench usually does the trick.

Sent from my SM-N960U using Tapatalk

 

[Linda's Hell Cat]

I'm glad you solved that problem without anything bad happening. This is not the first post I've seen about bolts not being tight.
I would think the Dealership would go over everything while there including the bolts.

WTG On getting the Fassssst Fun 1000 miles!

Linda

 

[RB185AFM]

My oil filter was on hand tight and leaking. Good thing I changed my oil at 500. I also found a random bolt in my tray lol.

 

[Chancey]

Yesterday was time to do my first service. I clicked over a 1000 miles and the sun was shining, so it was time before the snow starts flying and the salt is spread on the roads.
My first observation was that the dealer installed those brake air ducts when prepping the car. Good, right ?
Except I could see they removed the belly pan and used the new mechanic ( Magilla Gorilla ) to tighten those little bolts holding the belly tray on. Then I noticed some small "drippings" coming though the hole below the oil filter. I assumed it was leaking a little and old Magilla Gorilla must have tightened the filter. It took me 30 minutes and 2 different filter wrenches before I got the mangled filter off. The O ring gasket was stuck tight to the filter base. ( Yes, it was the factory original. )
Then I moved to the rear. I had a noise previously and found a bracket missing it's bolt holding it to the vehicle. A dangling bracket that was rattling against the rear muffler / resonator. This time I wanted to inspect the other side. That bolt was finger tight and about ready to fall out. Glad I checked, then I proceeded to tighten all the bolts in that area.
Somebody on the Brampton assembly line was a little lax that day.
Great car that has a dual personality.
I think I'll keep it for a while

Good observations OP. I love the dodge muscle cars! Sadly the service area is usually terrible. If you find a dealer who has a clue and cares, stick with them. They are a “diamond in a coal mine“ so to speak and rarer by the day. I fo my own service for mine. Had a 2020 redeye and now the 21 SS. Enjoy. They get faster/more powerful after a few thousand miles too.

 

[hc797]

Good observations OP. I love the dodge muscle cars! Sadly the service area is usually terrible. If you find a dealer who has a clue and cares, stick with them. They are a “diamond in a coal mine“ so to speak and rarer by the day. I fo my own service for mine. Had a 2020 redeye and now the 21 SS. Enjoy. They get faster/more powerful after a few thousand miles too.

Sadly, i agree!

I recently had my Redeye in for a service and they had the car for one week, approx. 500 miles later the rear brake pad was dragging metal on the rotor! .... how do they miss that ?????

 

[Dennis H]

These less than stellar dealers should be named so the rest of us can avoid them.
ill start. Normandin, San Jose.

 

[motorheadmike]

The factory oil filter on my 2019 HC was put on with an impact gun and super glue. It was a mangled mess when I finally got it off.

 

[Vet Rider]

I heard since covid, the level of workers has lowered as well as the quality of the parts they are using. They are scrambling to get parts where ever they can, and it seems to show in the quality of whats coming off the line. Lots of issues with stitching in the seats and quality of the molded parts and so on.

Im also seeing talk of paint issues. My personal 21 charger HC has a few drips in places and some trash in the paint in other places. Something that would not have flown in the past.

 

[Mattm400]

Mine was built back in May, & went through 2 shutdowns. No quality issues found yet. Paint is excellent & oil filter came off normally like you would expect for the first oil change. I am very pleased with my car.

 

[Chancey]

These less than stellar dealers should be named so the rest of us can avoid them.
ill start. Normandin, San Jose.

Agreed...Banks Crossing Dodge, Commerce Georgia

 

[Gotgap]

Mine had a black 899 from the factory, and the oil cooler drain bolt was barely finger tight…a possible catastrophe averted, yeah not sure sure what’s going on over there? so what exactly does final inspection really mean? I see only certain parts that have the I did my job paint marks on them

 

[CPO Super stock]

On the inspection part I agree. My steering wheel light did not work and the tires were on the wrong side. So 2 people do not know left and right along with the arrows.

 

[fltru103]

Can't really complain of any other issues with quality control.
The paint is near perfect. The interior is excellent.
I love the car, it's the dealer shops that I have a hard time with.
They need to raise the pay levels or provide more instruction on servicing vehicles.
As for the assembly line bolt issue. That could have been any oversight, so not really alarmed. The dealer shop should have caught that during PDI.

And I recommend ( like Dennis H posted above ) "Race Ramps" for serving our cars. Just enough height, and you can remove the first step for greater access under the sides.

 

[The Reaper]

Race Ramps work good. Not cheap.
View attachment 583823

Which set of race ramps do you have? Specs, if you don’t mind? Thanks so much!