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New Charger Redeye with Passenger/Driver glass defects

800 Views 4 Replies 4 Participants Last post by  DodgeCares
Both the driver and passenger front windows have wavy glass. It was first noticed by my wife who was riding in the passenger seat with the windows up, she noticed a distortion when looking out the window. It was distracting enough for her that it was making her car sick.
I kinda forgot about it until a friend rode with me and experienced the same thing. So I finally sat in the seat and confirmed their findings. The glass is wavy and when looking at certain areas, your view will be distorted kinda like “funny mirrors”.
Anyways I just took it to the dealership which confirmed “wavy glass” but says Chrysler refused to allow them to fix it. I let them know this is a brand new? $90k car and I expect something like this to be corrected.
Anyone else, have these issues? Anyone know what I can do to demand my windows replaced.
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When I took my Challenger HC in to the dealer for repair after an attempted theft, they said there was a nationwide backorder on glass for both Challengers and Chargers. He said half of his back lot was full of theft recoveries and most of them need glass. I got lucky though when he said they had the one I needed in stock. That was mid July.

Maybe if Dodge has a shortage on glass for these cars, they are using other than their normal glass vendors to fill the backlog.
Dunno really, just a guess. But I certainly agree that an obvious defect like that should be replaced under warranty.

ETA: Does it look normal when you are running less than warp speed? :cool:
Hopefully they fix it for you.
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