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Rust already?!?

2137 Views 11 Replies 11 Participants Last post by Slowpoke387, Oct 2, 2021

snobrdrdan

Discussion Starter · Oct 1, 2021

So my car is just about 2 months old and just hit 500 miles on it...a 2021 Charger (392 Daytona).
It lives in the garage all of the time.

I have an appointment on Monday with my local dealer for some other little issues (sunroof needs to be adjusted & the passenger door needs to be aligned better & the hood vinyl is starting to peel up a little), but my original main issue was the transmission is acting weird as it's slipping/clunking into gear--this is my 5th Charger and I've never had any transmission issues like this before.

Anyways....so I gave my car it's first bath the other day and discovered a spot of rust on the driver rear door.
I know nothing has hit it, and I went back to pics I took of it when I bought the car & it was still on the dealer's lot and sure enough....there was a little silver spot (paint missing) on the door that I didn't see at the time and now it's rusting already.

(you have to zoom in on that pic btw, but it's definitely there)

I already have a case open with FCA/Stellantis for the transmission & other little stuff and added this to the "case" as well, but I have a feeling that I'm going to get the run around from the dealer or FCA/Stellantis.

I don't think this is acceptable though for a $52k brand new car and it's really disheartening to me, because even if they do "fix it"....that'll require paint work which I don't like being done on a new car.

My selling dealer is about 45 minutes away and were worthless when I had some issues with the car right off the bat, so I'm just going to my local dealer (about 10 minutes away) instead.

I understand they have to look at it (first), but any tips/advice how to handle this?

PICS:

E62EA2BA-AB6B-47B6-A16F-9FAD8E9325A4 by snobrdrdan, on Flickr

5F3ECA3D-E1C0-4763-A5DE-A3B039B706BE by snobrdrdan, on Flickr

A1550700-CE62-4CF1-BEB1-9E4DF3A2740A by snobrdrdan, on Flickr

D92172F4-FEC3-418D-B272-303D71031ADC by snobrdrdan, on Flickr

FF2FAAAF-2763-4340-9DC9-FF413D8D1D4F by snobrdrdan, on Flickr

The day I bought it/on the dealer lot still:

AB8444EE-9971-4483-9567-CFA996D577D7 by snobrdrdan, on Flickr

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DodgeCares

· #6 · Oct 1, 2021

snobrdrdan said:
So my car is just about 2 months old and just hit 500 miles on it...a 2021 Charger (392 Daytona).
It lives in the garage all of the time.

I have an appointment on Monday with my local dealer for some other little issues (sunroof needs to be adjusted & the passenger door needs to be aligned better & the hood vinyl is starting to peel up a little), but my original main issue was the transmission is acting weird as it's slipping/clunking into gear--this is my 5th Charger and I've never had any transmission issues like this before.

Anyways....so I gave my car it's first bath the other day and discovered a spot of rust on the driver rear door.
I know nothing has hit it, and I went back to pics I took of it when I bought the car & it was still on the dealer's lot and sure enough....there was a little silver spot (paint missing) on the door that I didn't see at the time and now it's rusting already.
(you have to zoom in on that pic btw, but it's definitely there)

I already have a case open with FCA/Stellantis for the transmission & other little stuff and added this to the "case" as well, but I have a feeling that I'm going to get the run around from the dealer or FCA/Stellantis.

I don't think this is acceptable though for a $52k brand new car and it's really disheartening to me, because even if they do "fix it"....that'll require paint work which I don't like being done on a new car.

My selling dealer is about 45 minutes away and were worthless when I had some issues with the car right off the bat, so I'm just going to my local dealer (about 10 minutes away) instead.

I understand they have to look at it (first), but any tips/advice how to handle this?

Hi snobrdrdan,
We understand that you already have a case created. If you would like any updates or need to speak to your case manager, please feel free to follow up with us via PM.

Rob
Dodge Cares

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