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So, Tim Kuniskis called me today.......

13643 Views 49 Replies 24 Participants Last post by  peter george
This is my status for a Challenger Hellcat: 32286836 - 9/9/2014 - FH773361 - 1/16/2015 - 4.3 months, been at "D" status nearly a month. Is it the A8 trans or the Laguna Leather holding up production? I can't get a straight answer from the dealer or SRT. So this afternoon I fired off a letter to Tim venting about communication from Dodge to the dealers and customers regarding status of their cars. Figured that would be the end of it, I vented and the email would be deleted.

About 3 hours later the phone rings, and the guy tells me he is Tim Kuniskis and he has some info regarding my car. Holy CRAP, not only did he read the email but he advised me the car should be D1 by Monday and built before the end of the month! :p:):p:D

We talked at length about communication with the buyer and accurate information. For whats it worth he stated there is no shortage of any transmission or seats for cars with VIN's. He did say they are working through the satin hood issues and it probably would take a while longer to remedy that back log. If anything the success of the Hellcat has increase sales on the base models and Scat Pak that additional shifts have been added to keep up production with total demand.

We talked allocations, and he stated they have modified the allocation process slightly each month in an attempt to stop dealers from bogus orders and marking up $10,000+. He did state that if a Hellcat sits on a dealer lot for over 4 days unsold that that dealer would lose their next allotment. Hinted that there may be even more penalties the longer it sits on the lot.

Oh yea, he is totally aware of and knows that we are a tight, well informed group! We talked for about 15 minutes, was a regular guy.

Maybe I'm being snowballed again, but his call made my day and restored some of my faith in Dodge. The proof will be in what I'm driving in about 45 days I guess!
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My letter to Tim:

Sure you are getting a lot of hate mail right now about the back log on the Hell Cats so I thought maybe you could use a good email for a change of pace.

I have always been a Chevy person for trucks and a buyer of Japanese cars. I never thought highly of Dodge products after being in the military and driving K cars and listening to that weird sound of a Dodge starter turning over the engine. Well when the Challenger first came out in 2009, as soon as I saw the car, I had to have one because it made me think of my high school days and the lucky ones that had a Super Bee or 440 driving to school. I bought a 2009 SRT Challenger and kept it for three years. Driving the car made me realize that Dodge has come a long way in reliability, style, and performance.

Since the purchase of the 09 Challenger, I have now bought a Dodge Cummins 3/4 Ton truck, a Wrangler Jeep for the wife, and just recently I took delivery of a 2015 Hell Cat through Sterling Dodge here in Louisiana. This is a real shock for a guy that has always bought a Chevy truck.

The Hell Cat was ordered when the banks first opened up and I took delivery of the car in January of this year. I forgot to also mention that I bought a 2015 SRT Challenger because I thought it was going to be a long wait for the Hell Cat. lol...Three weeks later I get a call telling me the Hell Cat is on the transport truck. Jeff Cook at Sterling did a great job working with me to trade in the new SRT for the Hell Cat and he even gave me a small discount on the Hell Cat.

Well I know you are busy working on the game plan to produce more of what seems to be a block buster car for Dodge. Good luck. I'm enjoying the hell out of the Hell Cat and it was worth the wait.

John Meyer
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