Did Tim explain why July orders are still not filled, but orders without customers are being filled?
Congrats on your good news. It's great and rewarding that he actually called you back. Thumbs Up to Tim for that. Sometimes it is not the big boys to blame. The big guns like Tim and Ralph usually have a staff of managers that run the departments, process and procedures. Tim job is to find out what problems are happening and get there managers to correct the issues. Lets see if anything improves in the future.
Congrats on your good news. It's great and rewarding that he actually called you back. Thumbs Up to Tim for that. Sometimes it is not the big boys to blame. The big guns like Tim and Ralph usually have a staff of managers that run the departments, process and procedures. Tim job is to find out what problems are happening and get there managers to correct the issues. Lets see if anything improves in the future.