JULY 24th I configured my order. It's been 200 days , I had expected some kind of conformation of purchase by now..... Traded my 2013 Ram QQ 4x4 8spd sport that was loaded and paid for as a deposit for a hellcat.
I have it in writing on my purchase agreement that my trade was subject to hellcat avaliability, if they can't get me a car I expect my truck back.
Except they sold my truck. I had $60k in the truck , trade value was $34k I explained at the time of order I would NOT accept a cheque for 34k should the deal fall thru and have it in writing....
Well almost 7 months later nothing more than a VON which I was last advised had moved to BE status thanks to the black hood fiasco.
When I intially placed my order I took my truck home and was told to wait for a phone call regarding my order. So I did.
Bout a week and a half later dealer called to say chrysler has approved my order please bring in my trade and sign some papers. Which I did....
I was also told at time of order that the Laguna seats were a late AVALIABLITY option and due to those the car wouldn't be built until spring, FINE I said I have no need for it in the snow.
So I was told spring delivery and I was fine with that and had no problem waiting.
Well it's almost spring and I'm no further along in this process except my beautiful truck is long gone.
UNACCEPTABLE!!!!!!
I don't care who is at fault here the dealers or head office, but this system isn't working!
ESPECIALLY FOR CANADIANS! Wtf!!
Our order banks opened earlier we placed our orders in good faith and nothing more than half a year later
They dealers are still taking deposits for cars they have no idea if they will ever get.
Beyond disgusted
I have it in writing on my purchase agreement that my trade was subject to hellcat avaliability, if they can't get me a car I expect my truck back.
Except they sold my truck. I had $60k in the truck , trade value was $34k I explained at the time of order I would NOT accept a cheque for 34k should the deal fall thru and have it in writing....
Well almost 7 months later nothing more than a VON which I was last advised had moved to BE status thanks to the black hood fiasco.
When I intially placed my order I took my truck home and was told to wait for a phone call regarding my order. So I did.
Bout a week and a half later dealer called to say chrysler has approved my order please bring in my trade and sign some papers. Which I did....
I was also told at time of order that the Laguna seats were a late AVALIABLITY option and due to those the car wouldn't be built until spring, FINE I said I have no need for it in the snow.
So I was told spring delivery and I was fine with that and had no problem waiting.
Well it's almost spring and I'm no further along in this process except my beautiful truck is long gone.
UNACCEPTABLE!!!!!!
I don't care who is at fault here the dealers or head office, but this system isn't working!
ESPECIALLY FOR CANADIANS! Wtf!!
Our order banks opened earlier we placed our orders in good faith and nothing more than half a year later
They dealers are still taking deposits for cars they have no idea if they will ever get.
Beyond disgusted