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Discussion Starter · #1 · (Edited)
Hello Everyone, I have a 2016 Challenger Hellcat. Purchased the car about a year ago. We haven't had any issues until now. The transmission will not go into park. Display shows a Neutral/park fault. We had drove the car all day without issue. Trans shifts great and no other issues. The engine would die if you try to put it in park and release the service brake. We took the car to the local Dodge Dealer. After several hours the dealership called and advised me that the "park actuator" has failed. The service writer said they have seen this before. Since the trans is a so called "sealed unit" that the entire transmission will need to be replaced!!! The bill was going to be just shy of $12,000!! WTH? I have worked in the diesel class 8 field for over 30 years and I am confused that after almost 8 years these units can't be serviced in the field!?! Any help would be greatly appreciated.

Thanks, DL
 

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Hello Everyone, I have a 2016 Challenger Hellcat. Purchased the car about a year ago. We haven't had any issues until now. The transmission will not go into park. Display shows a Neutral/park fault. We had drove the car all day without issue. Trans shifts great and no other issues. The engine would die if you try to put it in park and release the service brake. We took the car to the local Dodge Dealer. After several hours the dealership called and advised me that the "park actuator" has failed. The service writer said they have seen this before. Since the trans is a so called "sealed unit" that the entire transmission will need to be replaced!!! The bill was going to be just shy of $12,000!! WTH? I have worked in the diesel class 8 field for over 30 years and I am confused that after almost 8 years these units can't be serviced in the field!?! Any help would be greatly appreciated.

Thanks, DL
Dodge won't service the trans, and they won't sell kits to service the trans either.

Your best bet might be to find a very good and reputable trans shop in your area and have them look at it - confirm that's truly what the issue is. Other might be to drop the trans and ship it to one of the few reputable shops across the country.
 

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Discussion Starter · #3 ·
Dodge won't service the trans, and they won't sell kits to service the trans either.

Your best bet might be to find a very good and reputable trans shop in your area and have them look at it - confirm that's truly what the issue is. Other might be to drop the trans and ship it to one of the few reputable shops across the country.
Thanks TX, I had thought about taking it to a true transmission shop. Just hard to believe the entire transmission has
to be replaced due to a actuator. Thanks for the reply. I appreciate it.
 

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Hello Everyone, I have a 2016 Challenger Hellcat. Purchased the car about a year ago. We haven't had any issues until now. The transmission will not go into park. Display shows a Neutral/park fault. We had drove the car all day without issue. Trans shifts great and no other issues. The engine would die if you try to put it in park and release the service brake. We took the car to the local Dodge Dealer. After several hours the dealership called and advised me that the "park actuator" has failed. The service writer said they have seen this before. Since the trans is a so called "sealed unit" that the entire transmission will need to be replaced!!! The bill was going to be just shy of $12,000!! WTH? I have worked in the diesel class 8 field for over 30 years and I am confused that after almost 8 years these units can't be serviced in the field!?! Any help would be greatly appreciated.

Thanks, DL
Can you recall specifically when it started? By chance on a hill baking up a bit with the door open?
 

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The whole transmission doesn't have to be replaced, but since Dodge WILL NOT sell the parts, by default, that's what you are stuck with in the way of a repair.

The output shaft on my 2015 SRT 392 had too much radial play....should have been an easy fix...but Dodge required a brand new transmission since it was an SRT model.

Thank goodness for Maxcare.......
 
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