Latest info from FCA customer care is that they will cover 0% of any repairs for a delaminated touchscreen that is out of warranty even with the 33K miles. They don't have any recall information (and I don't expect there will be one). So the official word is that you are on your own to have the head replaced or locate a screen to do it yourself if you are lucky enough to find one.Just got off the phone with Uconnect via Dodge Customer service. So my 8.4" touchscreen is 40% delaminated. It's a 2017 Scat with 33K miles that was purchased with 2000 miles. The agent said that since the car was pre owned that she could not refer me directly to a dealership for any repairs. She did say that if I had the repairs done and submitted my receipts that they would reimburse me a percentage of the bill. OK fine. I asked what the percentage might be for my case? She did not know - not her area. OK, can you call Reimbursements and give me an idea? So she called while I was put on hold. The answer was that reimbursement is on a case by case basis and they cannot give me an estimate of the amount they would cover. Well, can I speak with Reimbursements? No you cannot. Well you have not given my any direction or useful information on a path forward. What other recourse do I have to get an estimate? You would have to leave your phone # and a supervisor can call you the following business day (OK I'm traveling tomorrow, so I'll have to call back again next week and start again - I do have a case #). If they would simply give me an estimate based on the detailed information I provided that would be fine. 50% would be fine. Instead a vague promise to repay an unknown percentage when they know the dealer bill is going to be just north of $2000 to replace the head. It's not like it's the first call - multiple thousands of these units are going bad. This should be a recall and depending on how it malfunctions it is a potential safety issue as well. If someone backs over a neighbor's child because the back up camera has malfunctioned due to a known systemic issue with no recall then will there be a lawsuit to settle? Yes of course. Very frustrating to not be able to obtain any useful information.