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· Premium Member
Challenger SRT Hellcat
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12,103 Posts
Discussion Starter · #1 · (Edited)
I highly encourage you to Verify your last 8 VIN at https://rsur.extra.chrysler.com/rsur/Uconnect.do or at the updated site Uconnect Software Update - Update your Uconnect System and make sure your Hellcat qualifies for this update before you proceed.

RA3 is for non-Navigation radios. RA4 is for Navigation radios.
tsc 's linked Direct downloads and instructions can be found here:

Radio Upgrade Instructions for Hellcat Challenger and Charger

Any questions please let us know.

Per fnkychkn what this file update resolves:

from TSB 08-031-15 published 03-26-15
** denotes updates from TSB 08-079-14C published 12-23-14


SYMPTOM/CONDITION:

A small number of customers may experience one or more of the following:

· **Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico).**

· **Keyboard improvements, in the Points Of Interest (POI) section.**

· Low battery condition due to the radio remaining powered up after the ignition has


been turned off (U.S Markets Only).

· The Radio may switch from SiriusXM to an AM station by itself.

· Uconnect registration always present, can not remove Uconnect account.

· Teleprompter does not appear when pressing the Voice Recognition (VR) button.

· VR operation cancels while in media mode.

· Radio may display previous cameras image before displaying the current image.

· Navigation lost vehicle position, during route calculation.

· Navigation displays are missing after vehicle heading changes.

· Navigation giving incorrect guidance to exit the highway.

· FM audio may switch to AM after ignition cycle.

· Text messages appear as sender’s phone number not their name.

· VR phone button may not work at times.

· Audio muted after AUX device is disconnected.

· VR, “ Listen” to text, will only play 1st message.

· Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD,


LX and ZD Only).

· Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only).

· SirusXM station information does not update.

· Speed adjusted volume, may not work.

· AM or FM seek or tuner soft keys may be missing.

· Display screen show ambient temperature as ”- - “ not normal values.


Improvements:

· High Definition (HD) radio buffering.

· Spanish translation.

· Radio station, scroll feature.

· Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only).

· Making assist calls.

· App functionality and screen displays.

· Displays correct media, song titles and tracks.

· Travel Link, Points Of Interest (POI), displaying movies and favorites.

· Incoming calls, audio enhancements (LA, LD and LX Only).

· Audio for strong AM stations.

· VR performance.

· Settings can only be changed in run mode, not ACC.

· Notify user when messaging features are not supported on certain phones/devices.

· Shows direction and distance for POI when using VR
 

· SRT Hellcat Owner
Challenger SRT Hellcat
Joined
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848 Posts
I've already installed. I'll provide feedback as soon as I get to drive it again. It took about 15 minutes to install. [edit] I started my HC and allowed it to idle during the upload.
 

· Best Color and fastest is undoubtedly WHITE
Charger SRT Hellcat
Joined
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565 Posts
I just installed it, work without any hiccups. When I first restarted the car, it gave me the pages for a regular srt w/o boost and hellcat car icon. But, after a second boot, all is back to normal and updated...thanks.

So, if anybody notices any change with the gauges, dont worry, when you restart the car, it will be all hellcat again.
 

· Premium Member
Challenger SRT Hellcat
Joined
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12,103 Posts
Discussion Starter · #14 ·
Following instructions (have done update previously) and all I get is screen that says ERROR:authentication failed.
i'm calling UConnect in a few minutes to see what this means. I had no problems with the same download earlier on my car.
I just installed it, work without any hiccups. When I first restarted the car, it gave me the pages for a regular srt w/o boost and hellcat car icon. But, after a second boot, all is back to normal and updated...thanks.

So, if anybody notices any change with the gauges, dont worry, when you restart the car, it will be all hellcat again.
thanks for sharing BK!!! great to hear there were no issues.
 

· Premium Member
Challenger SRT Hellcat
Joined
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12,103 Posts
Discussion Starter · #16 ·
Following instructions (have done update previously) and all I get is screen that says ERROR:authentication failed.
hey JJ! well i spoke to them, are you having this error on the Uconnect VIN verification Chrysler page or on your Radio screen of your car? They said this error should not and does not exist on the Hellcat Navigation console screen. Just needed to verify some details. Where exactly is this error occurring and could you upload a screenshot?
 

· Premium Member
Challenger SRT Hellcat
Joined
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59 Posts
I had the authentication failed message appear on the radio screen of my car. Inserted the USB drive, turned ignition to on position, waited, got the popup message in the screen.
 

· Premium Member
Challenger SRT Hellcat
Joined
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12,103 Posts
Discussion Starter · #19 ·
I had the authentication failed message appear on the radio screen of my car. Inserted the USB drive, turned ignition to on position, waited, got the popup message in the screen.
I called UConnect - Hey do you have a Charger Hellcat? If so its a different software update. I'll need your last 8 VIN so I can download a copy and upload a direct link for charger specific. What about you Jungle Jim ?
 

· Comfortably Numb
Challenger SRT Hellcat
Joined
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3,523 Posts
Finally able to get this here.
is the update file the only one on the flash drive? when I downloaded directly to flash drive it kept adding a second different file.. I had to delete both then download to my desktop.. then send it to the flash drive.. only way I could get it as the only file on drive.. don't know if this is the problem your having..
 
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