I and others have been having issues with our 2021 Durango's. The dealership told me there is a software update in the works.
Try a soft reset. Put the car in the run mode with the engine not running. Let the system boot up. Hold in the volume and the tuning buttons until the screen goes black. Release both buttons and let it reboot and see what you get. Good luck.
Try a soft reset. Put the car in the run mode with the engine not running. Let the system boot up. Hold in the volume and the tuning buttons until the screen goes black. Release both buttons and let it reboot and see what you get. Good luck.